Commercial Program Manager Americas

Sonova AG•Aurora, IL

1d•$97,000 - $120,000•Hybrid

About The Position

In this role, you will serve as a critical connector between regional and global teams, ensuring commercial initiatives, retail execution programs, product launches, and operational priorities are delivered with speed, visibility, and accountability. This is an excellent opportunity for someone who enjoys balancing strategy with hands-on execution while partnering across sales, marketing, operations, supply chain, and external vendors to bring initiatives to life.

Requirements

5–7+ years of experience in project management, commercial operations, retail execution, trade marketing, or cross-functional business coordination
Proven success managing complex cross-functional projects with multiple stakeholders and competing priorities
Strong organizational and project management skills with exceptional attention to detail
Experience coordinating initiatives across regional and global teams preferred
Strong ability to drive accountability, execution consistency, and follow-through in matrixed organizations
Experience supporting retail displays, merchandising, in-store execution, or physical retail activations preferred
Strong communication and stakeholder management skills with the ability to influence across functions and leadership levels
Proficiency with Microsoft Office and project tracking tools such as Monday.com, Asana, Smartsheet, Jira, or similar platforms
Experience in consumer electronics, premium brands, or omnichannel retail environments preferred
Proactive, adaptable, and solutions-oriented with a strong sense of ownership and urgency
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Responsibilities

Coordinate execution of key global and regional commercial initiatives across the Americas business
Translate global priorities into actionable regional execution plans with clear milestones and accountability
Manage project timelines, dependencies, risks, and escalations across multiple concurrent initiatives
Drive alignment and communication across Sales, Marketing, Supply Chain, Finance, Customer Service, and Operations teams
Lead cross-functional execution cadences, status tracking, and stakeholder follow-through
Support launch readiness for product launches, campaigns, retail activations, and strategic initiatives
Identify execution gaps, bottlenecks, and operational risks while proactively driving solutions
Help establish project management best practices, governance structures, and scalable workflows
Lead end-to-end coordination of retail display and in-store execution programs across strategic retail accounts
Coordinate creative approvals, production timelines, fixture development, logistics, installation, and retailer requirements
Partner closely with Trade Marketing and Sales teams to ensure retail readiness and consistent execution
Manage external agencies, merchandising partners, display vendors, and installation timelines
Support retail expansion initiatives, display refreshes, and launch programs
Track project budgets, timelines, and deliverables to ensure operational alignment and on-time delivery
Ensure strong brand consistency and quality across retail touchpoints
Develop and maintain project documentation, trackers, timelines, and reporting tools
Standardize execution workflows and project management practices across teams
Support initiatives focused on launch excellence, workflow simplification, and scalable execution
Partner with leadership to improve organizational agility and reduce execution complexity