Business Operations Program Manager, - Americas

Specialized Bicycle Components•Morgan Hill, CA

3d•Hybrid

About The Position

The Business Operations Program Manager supports the execution of the region’s strategic priorities by owning internal communications operations, strategic program management, and executive-level reporting and content. This role ensures the Americas operating rhythm runs effectively by coordinating leadership forums, tracking actions and progress, and enabling clear, consistent communication across functions and markets. By managing strategic programs, measuring communication effectiveness, and maintaining strong feedback loops, the Program Manager helps reinforce alignment, improve understanding, and drive disciplined execution across the Americas organization.

Requirements

6-8 years of experience in Program Management, Project Management, Strategy, Communications, or another relevant field.
Ability to travel 10% of the time.
Strong organization skills.
Experience collaborating effectively with senior leadership.
Ability to motivate, inspire, and influence others.
Proven ability to set strategy and execute.
Excellent written and verbal communication skills.
Excellent in Microsoft Office (Teams, OneDrive, Word, PowerPoint, Excel).
Proficient in Atlassian Suite (Confluence, Jira).

Responsibilities

Manage execution of the Americas internal communications cadence, including All-Hands, QBRs, cluster- and function-level meetings. Coordinate agendas, materials, messaging, and follow‑up to ensure clarity and consistency.
Own day-to-day logistics and coordination for recurring leadership and commercial forums. Track action items and ensure follow-through across teams and functions.
Support implementation of the annual strategic planning process, including timelines, inputs, and coordination. Track progress against strategic priorities, OKRs, and KPIs in partnership with functional leaders.
Manage cross-functional strategic programs requiring strong coordination and change management (e.g., Retailer Engagement Survey, annual sales programs, leadership initiatives). Partner with stakeholders to ensure initiatives progress on time and deliver intended outcomes.
Develop high-quality executive presentations, reports, and written communications. Synthesize quantitative and qualitative inputs into clear, leadership-ready insights.
Collaborate with Commercial leaders to support planning, performance reviews, and key initiatives. Help translate strategic priorities into consistent in-market execution.
Measure effectiveness of internal communications using qualitative and quantitative inputs (e.g., surveys, engagement metrics, leadership feedback). Establish feedback loops to assess understanding, alignment, and impact of key messages. Use insights to continuously improve communication content, cadence, and delivery methods.

Benefits

Competitive pay with annual performance-based reviews for continued growth and recognition
Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)
Dental and Vision plans
401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
Employee Assistance Program that provides access to individualized mental well-being care
Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
Up to $9,000 annually in Career Development & Degree Assistance
Up to $250 annually in Fitness & Wellness Reimbursement
Industry Pro-Deal Discounts and Perks