Commercial Processor

Tri City National Bank•West Allis, WI

About The Position

The Commercial Processor provides support and assistance to commercial loan officers by processing commercial loans. The role involves obtaining information from customers, internal departments, and third-party vendors; preparing commercial loan documents and correspondence; and coordinating closings. The position may also include post-closing loan-file processing, such as preparing and delivering instruction letters and closing packets to title companies, processing general ledger tickets, delivering signed loan documents for data entry, and coordinating with Document Servicing to secure collateral. The role also maintains assigned procedures to support compliance with regulations and bank policies and provides receptionist coverage for Loan Servicing.

Requirements

  • Strong organizational skills and attention to detail.
  • Ability to prioritize work, meet deadlines, and oversee goals and projects to ensure timely completion.
  • Ability to think critically and use sound judgment to identify and define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to respond to common inquiries or complaints from customers, co-workers, vendors, and regulatory agencies.
  • Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing, with employees, customers, vendors, and management.
  • Ability to understand and comply with company policies and procedures.
  • Ability to deal with several abstract or concrete variables simultaneously.
  • Ability to use internet browsers and Microsoft Office programs, specifically Word, Outlook, and Excel.
  • Ability to maintain a friendly, helpful, and courteous attitude when working with customers or co-workers under diverse conditions.

Responsibilities

  • Confirm loan approval authority under bank policy and review the Loan Profile to understand the transaction.
  • Determine whether initial underwriting documentation is present according to the approval document.
  • Work with Loan Officers to process commercial loans and prepare closing documents, ensuring completeness and compliance with applicable regulations.
  • Obtain supporting documentation and prepare loan documents using information from the loan application, profile, and title policy.
  • Review credit files and identify additional documentation needed to support underwriting requirements, including entity papers, credit reports, purchase contracts, lien searches, title work, appraisals or evaluations, environmental questionnaires, surveys, life insurance, and property and liability insurance.
  • Order supporting documentation from approved vendors and coordinate with Loan Officers or customers as needed.
  • Review loan documents, LTV worksheets, and Policy Exceptions worksheets for completion and accuracy before delivery to the appropriate branch location.
  • Request assistance from Loan Officers to clarify, affirm, or amend information as necessary.
  • Balance transactions by verifying wires and payoffs and preparing general ledger tickets and cashier’s checks for disbursement.
  • When assigned, process post-closing loan files, including preparing and delivering instruction letters and closing packets to title companies, processing general ledger tickets, delivering signed loan documents for data entry, and coordinating with Document Servicing to secure collateral.
  • Maintain and prepare assigned procedures to help ensure compliance with regulations and bank policies.
  • Provide Loan Servicing receptionist coverage by greeting visitors, notifying co-workers when appointments arrive, and maintaining the visitor log.
  • Perform other duties as assigned.

Benefits

  • 401(k) with company match
  • Tuition reimbursement
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid vacation
  • Predictable schedule with no early mornings or late nights and major holidays off
  • Opportunities for personal and professional development
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service