Commercial Loan Processor

Landmark Credit Union•Appleton, WI

4d•Onsite

About The Position

The Commercial Loan Processor supports Landmark Credit Union’s Commercial Banking Department by preparing commercial loan documentation and handling loan closing, post-closing, booking, and servicing tasks. The role reviews documentation orders for completeness, prepares and checks closing packages for accuracy and compliance, and coordinates with administrators or lenders to resolve missing or unclear information. It also books loans, completes post-closing disbursements, tracks exceptions and required follow-up, prepares reports, and maintains organized loan files. The position may interact with current and prospective members and other professional providers. It is based in the Commercial Banking office in New Berlin or Appleton, Wisconsin, and reports to the Senior Manager, Commercial Banking Operations.

Requirements

High school diploma or equivalent and three years of direct experience in business/commercial documentation and/or auditing; an equivalent combination of education and experience may be considered.
Experience with, or ability to become proficient in, programs and systems used for the job, including Microsoft Office products and business lending systems.
Excellent verbal and written communication, problem-solving, and organizational skills, with the ability to work independently as a contributing team member in a dynamic environment.
Ability to organize work, balance multiple priorities, manage several projects in a fast-paced and flexible environment, maintain strong attention to detail, and meet defined deadlines.
Ability to use independent judgment and discretion while maintaining a high degree of confidentiality.
Strong interpersonal skills, a positive attitude, and a desire to help people.
Thorough understanding of company policies and procedures related to the position, and understanding of and compliance with applicable job-related state and federal laws and regulations.

Nice To Haves

Demonstrated knowledge of business loan, real estate, and business asset documentation.

Responsibilities

Review loan closing documentation orders and attachments to ensure the approved order is complete; contact administrators or lenders to obtain missing information or clarify loan details.
Prepare loan closing documents and review them for accuracy and compliance before packaging and sending them to the administrator or lender.
Conduct or participate in peer reviews of loan closing packages, including reviewing coworkers’ packages when required.
Order and fund wire transfers for external closings as required.
Book closed business loans to the core system and complete post-closing disbursements, including vendor invoice payments, lien filings, and final title orders.
Complete, review, and update checklists to confirm processes are followed and required follow-up, including exceptions, is established.
Complete management and compliance reports accurately and on time using required software.
Create and track exceptions for missing documents and lien filings, as well as ongoing items such as UCC filings and insurance policies; update exceptions and loan files as documentation is received or corrections are made.
Assemble, organize, scan, and label business loan files consistently and completely; send original signed documents to the vault for safekeeping.
Provide backup support to Administrative and Servicing Staff as required.
Perform other duties as assigned.