Commercial Loan Processor

Landmark Credit Union Talent Acquisition•Appleton, WI
•Onsite

About The Position

The Commercial Loan Processor supports the Commercial Banking Department by preparing commercial loan documentation, coordinating closings, completing post-closing activities, and booking and servicing business loans. The role may involve contact with existing and prospective members and other professional providers. The position reports to the Sr Manager, Commercial Banking Operations and can be based in the New Berlin, Wisconsin, or Appleton, Wisconsin, Commercial Banking office.

Requirements

  • High school diploma or equivalent and three years of direct experience in business/commercial documentation and/or auditing; a combination of education and experience will also be considered.
  • Experience with, or ability to become proficient in, programs and systems used for the job, including Microsoft Office products and business lending systems.
  • Excellent verbal and written communication, problem-solving, and organizational skills, and ability to work independently as a team member in a dynamic environment.
  • Ability to organize work, balance multiple priorities, manage projects in a fast-paced and flexible environment, maintain strong attention to detail, and meet defined deadlines.
  • Ability to use independent judgment and discretion while maintaining a high degree of confidentiality.
  • Strong interpersonal skills, a positive attitude, and a desire to help people.
  • Thorough understanding of company policies and procedures relevant to the position, and ability to understand and comply with job-related state and federal laws and regulations.

Nice To Haves

  • Demonstrated knowledge of business loan, real estate, and business asset documentation.

Responsibilities

  • Review loan closing documentation orders and attachments to confirm an approved, complete document request has been received; communicate with administrators or lenders to obtain missing information or clarify loan details.
  • Prepare documents needed for loan closings and review them for accuracy and compliance before packaging and sending them to the administrator or lender. Conduct or participate in peer reviews as required.
  • Order and fund wire transfers for external closings as required.
  • After closing, book business loans to the core system and complete other post-closing disbursements, including vendor invoice payments, lien filings, and final title orders.
  • Complete, review, and update required checklists to verify processes and establish necessary follow-up, including exceptions.
  • Complete management and compliance reports accurately and on time using required software.
  • Create and track exceptions for missing documents, lien filings, and ongoing requirements such as UCC filings and insurance policies; update exceptions and loan files when documentation arrives, and handle required corrections promptly.
  • Assemble, organize, scan, and correctly label business files and send original signed documents to the vault for safekeeping.
  • Provide backup to Administrative and Servicing Staff as required.
  • Perform other duties as assigned.
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