Commercial Operations Associate

Physical Superintelligence•Boston, MA

4d•Onsite

About The Position

Physical Superintelligence (PSI) is building AI systems to discover and commercialize new physics at scale. Data centers are its first commercial market, and the company works with operators to improve facility performance. Customer engagements span business, legal, technical, and executive teams, making disciplined commercial operations essential. The Commercial Operations Associate runs this function day to day, reporting to the Chief Business Officer and working closely with go-to-market and technical delivery teams. The role keeps opportunities moving, maintains accurate CRM records, prepares leadership for customer conversations, supports deal development and execution, and connects customer commitments with technical delivery. The position is based on-site at the company’s Cambridge hub in the Boston area, with occasional travel to customer sites and industry events.

Requirements

1–4 years of experience in management consulting, investment banking, private equity, venture capital, or business operations at a high-growth company.
Strong analytical and financial modeling skills, including the ability to build a bottom-up revenue or value model and explain its assumptions.
Exceptional organization and follow-through across concurrent workstreams, driving them to completion internally and externally.
Clear, concise writing, with the ability to produce specific, ready-to-send briefs, emails, and status updates.
Confidence working with senior stakeholders, including customer executives and company leadership.
Fluency with AI tools in daily work, or demonstrated ability to adopt them quickly.
Interest in infrastructure, energy, or deep technology, and curiosity to learn technical fundamentals well enough to discuss them credibly.

Nice To Haves

Experience in data centers, AI infrastructure, power, or energy, including diligence or advisory work in these sectors.
Working familiarity with core data center concepts such as capacity, power, and cooling.
Hands-on CRM administration experience with Attio, HubSpot, or Salesforce, including pipelines, automations, and reporting.
Experience with enterprise sales cycles, procurement processes, or complex commercial agreements.
A technical or quantitative degree.

Responsibilities

Track opportunities from first conversation through signed agreement, including stage, next milestone, owners on both sides, and potential risks.
Own Attio as the system of record for accounts, contacts, opportunities, documents, and next steps; build CRM views and reports for weekly leadership reviews.
Capture, qualify, and route inbound inquiries and event contacts, and follow up until each lead reaches a clear outcome.
Build and maintain target account lists across operators, developers, and infrastructure partners, and keep current on customers, competitors, and the market landscape.
Prepare account briefs, meeting materials, and follow-up notes for the Chief Business Officer and go-to-market lead; circulate decisions and action items the same day.
Build financial and value models, help prepare proposals, and track agreements through review on both sides until signed.
Coordinate with technical program and engineering teams to align customer commitments with delivery capabilities and move customer requests forward.
Use AI agents to draft notes, summarize meetings, enrich lead data, and keep the CRM current.