Commercial Operations Associate

Physical Superintelligence•Boston, MA

6d•Onsite

About The Position

Physical Superintelligence (PSI) builds AI systems to discover and commercialize new physics at scale. Its first commercial market is data centers, where it works with operators to improve facility performance. PSI is hiring a Commercial Operations Associate to manage the day-to-day commercial operations function and keep customer engagements moving across business, legal, technical, and executive teams. The role reports to the Chief Business Officer and works closely with go-to-market and technical delivery teams. The associate will manage the opportunity pipeline, maintain Attio as the CRM system of record, manage leads through clear outcomes, research target markets, and prepare leadership for customer conversations. The role also supports deal modeling and proposals, tracks agreements through signature, coordinates commercial commitments with technical delivery, and uses AI agents to automate routine work such as meeting summaries and CRM updates. The position is based at PSI’s Cambridge hub, with occasional travel to customer sites and industry events. PSI describes its work environment as one with high standards, full ownership, independent judgment in ambiguous situations, and daily use of AI tools. The company offers competitive salary, benefits, and meaningful early-stage equity. Some responsibilities may carry restrictions related to citizenship or immigration status because of export control obligations.

Requirements

1–4 years of experience in management consulting, investment banking, private equity, venture capital, or business operations at a high-growth company.
Strong analytical and financial modeling skills, including the ability to build and clearly explain the assumptions in a bottom-up revenue or value model.
Exceptional organization and follow-through, with the ability to manage concurrent workstreams and drive them to completion internally and externally.
Clear, concise writing; briefs, emails, and status updates should be specific and ready to send.
Confidence working with senior stakeholders, including customer executives and company leadership.
Fluency with AI tools in daily work or demonstrated ability to adopt them quickly.
Interest in infrastructure, energy, or deep technology, and curiosity to learn technical fundamentals well enough to discuss them credibly.

Nice To Haves

Experience in data centers, AI infrastructure, power, or energy, including diligence or advisory work in these sectors.
Working familiarity with core data center concepts such as capacity, power, and cooling.
Hands-on CRM administration experience with Attio, HubSpot, or Salesforce, including pipelines, automations, and reporting.
Experience with enterprise sales cycles, procurement processes, or complex commercial agreements.
A technical or quantitative degree.

Responsibilities

Track opportunities from first conversation through signed agreement, including stage, next milestone, owners on both sides, and potential blockers; raise risks early.
Maintain Attio as the system of record for accounts, contacts, opportunities, documents, and next steps.
Build CRM views and reports for weekly leadership business reviews.
Capture inbound inquiries and event contacts, qualify leads, route them to the right owner, and follow up until each reaches a clear outcome.
Build and maintain target account lists across operators, developers, and infrastructure partners.
Maintain an up-to-date view of customers, competitors, and the broader market, incorporating information gathered in the field.
Prepare account briefs, meeting materials, and follow-up notes for the Chief Business Officer and go-to-market lead.
Circulate decisions and action items on the same day.
Build financial and value models and help prepare proposals.
Track agreements through review on both sides until they are signed.
Coordinate with technical program and engineering teams so customer commitments align with delivery capabilities and customer requests move without delay.
Use AI agents to draft notes, summarize meetings, enrich lead data, and keep the CRM current.