Commercial MDU Sales Account Manager

Vyve Broadband•Clemson, SC

About The Position

Vyve Broadband is hiring a Commercial MDU Sales Account Manager to develop and manage sales opportunities for property-wide connectivity in apartment communities, homeowner associations, student and senior housing, and new developments. The role focuses on building durable relationships with property owners and other stakeholders, identifying opportunities throughout an assigned region, and presenting connectivity solutions as ways to improve resident experience and property performance. The account manager owns the sales cycle from prospecting and qualification through stakeholder mapping, site coordination, pricing, proposals, negotiation, contracting, and close. The role requires disciplined preparation, consultative discovery, owner-focused business cases and ROI analyses, and clear follow-through toward decisions. The account manager also stays involved through construction and launch, supports resident onboarding, and develops references, referrals, renewals, and portfolio expansion. The position works with Sales Engineering, Construction, Operations, marketing, sales leadership, and external stakeholders. Vyve describes the role as offering ownership, supportive leadership, and the opportunity to build lasting relationships.

Responsibilities

Build and execute a strategic territory plan targeting priority properties, ownership groups, developers, property management companies, HOA and condo boards, and new construction opportunities.
Generate opportunities through field visits, referrals, industry relationships, association involvement, targeted outreach, and market presence.
Participate in local apartment, community-association, and real-estate development organizations, representing Vyve at meetings, trade shows, and networking events.
Track development through planning, zoning, and permitting activity, and engage developers and lenders early in the decision process.
Research properties before outreach, including ownership, management, unit count, development stage, current provider, and online resident feedback.
Identify decision-makers, influencers, and opportunity timelines using territory research, public records, and professional networks.
Prepare and rehearse pitches that explain the value of Vyve's solutions to property owners.
Lead consultative discovery into owners’ goals, such as resident experience, reviews, lease-up speed, retention, operating simplicity, and property value.
Develop and present owner-focused business cases and ROI analyses, including added net operating income, value at the owner cap rate, and resident experience.
Coordinate with Sales Engineering, Construction, and Operations on site surveys and solution design, translating technology into clear outcomes for property owners, managers, and lenders.
Present proposals live, in person or on a call, and request feedback and a decision.
Build relationships with property managers, regional managers, owners, asset managers, developers, lenders, HOA board members, and consultants.
Guide opportunities through complex stakeholder environments, build consensus, and adapt messaging to address concerns and advance deals.
Own the full sales cycle, from prospecting and qualification through stakeholder mapping, site coordination, pricing, proposal, negotiation, contracting, and close.
Track the decision-maker, next decision meeting date, and agreed next step for each opportunity.
Engage sales leadership and internal resources for complex, portfolio-level, or executive conversations.
Keep account, activity, opportunity, next-step, close-date, and forecast information current in Salesforce or HubSpot.
Maintain sufficient qualified pipeline to meet assigned agreement, door, and revenue goals.
Report wins, risks, competitive activity, and market intelligence to leadership.
Remain engaged through construction and launch, partnering with marketing and operations on resident onboarding and on-site launch events.
Develop successful properties into references, referrals, portfolio expansion, and renewals.
Identify opportunities to grow ownership-group and management-portfolio relationships through additional properties, renewals, referrals, and strategic partnerships.
Deliver a responsive, professional experience that encourages owners and managers to work with Vyve again.