Commercial Manager-Foundry

Norican Group•LaGrange, GA

13d

About The Position

The Commercial Manager serves as the central link between Sales, Sales Application Engineering, Finance, Legal, Operations, and Project Management. The role drives commercial discipline, contract governance, process improvement, forecasting accuracy, and operational excellence across the customer lifecycle. It ensures commercial risks are managed, processes are standardized, and the sales organization is equipped to win business and serve customers. The position owns commercial order intake and handover, supports contract negotiations and commercial decision-making, and provides analytical insights and reporting to sales and leadership. It also leads initiatives to improve commercial effectiveness and process efficiency, supports digital transformation, and trains and coaches sales personnel on commercial processes, contract management, and pricing discipline.

Requirements

Bachelor's degree in Business, Finance, Engineering, Economics, Supply Chain Management, or a related field.
Minimum 7 years of experience in one or more of the following areas: Commercial Management, Sales Operations, Contract Management, Business Operations, Project Controls, or Commercial Project Management.
Experience supporting industrial equipment, manufacturing, engineering, capital equipment, or project-based businesses.
Demonstrated experience working across multiple functions and influencing stakeholders without direct authority.
Strong analytical and problem-solving skills.
Excellent communication and organizational skills.
Proficiency with Microsoft Office, including advanced Excel capabilities.
Must be authorized to work for any employer in the U.S.

Responsibilities

Review customer terms and conditions, commercial agreements, and contractual obligations.
Identify and mitigate commercial risks related to payment terms, guarantees, warranties, liquidated damages, and project execution.
Support contract negotiations and commercial exception approval processes.
Manage customer Letters of Credit, bank guarantees, and other commercial security instruments.
Maintain commercial documentation, approval records, and contract repositories.
Ensure compliance with company policies and delegation of authority requirements.
Own the commercial order intake and order handover process.
Partner with Sales, Application Engineering, Operations, and Project Management to ensure seamless project transitions.
Support execution of standard commercial processes and documentation across the organization.
Follow and enforce Standard Operating Procedures (SOPs), templates, and best practices.
Improve efficiency across the order-to-cash process.
Support sales forecasting and pipeline management processes.
Support and use commercial dashboards and KPI reporting.
Analyze order intake, backlog, quote conversion, margin performance, and forecast accuracy.
Provide actionable business insights to sales and leadership teams.
Support CRM governance and data quality initiatives.
Provide monthly and quarterly financial reports for leadership review.
Lead initiatives to improve commercial effectiveness and process efficiency.
Identify bottlenecks and implement solutions that improve customer experience and business performance.
Support digital transformation initiatives, including CRM, Power BI, and AI-enabled workflows.
Champion best practices in commercial and sales operations.
Serve as a trusted business partner to Sales, Finance, Legal, Operations, and Project Management.
Support commercial decision-making through data-driven analysis and recommendations.
Help train and coach sales personnel on commercial processes, contract management, and pricing discipline.