Commercial Loan Processor

LEGENDS BANK•Clarksville, TN

4d•Onsite

About The Position

The Commercial Loan Processor works in Loan Operations and reports to the Loan Operations Manager. The role supports Legends Bank’s mission, vision, and values while processing consumer, commercial, and real estate loans. It works with loan officers to help ensure loan files meet regulatory compliance and collateral standards, prepares closing packages, enters and books loan information in the bank’s computer system, and maintains loan records. The position also responds to customer questions, performs clerical and research work, prepares reports, and provides customer service, including cross-selling bank products. The description also states that the position supervises the duties of mortgage lending staff. This role is based at the Wilma Rudolph Branch in St. Bethlehem, Clarksville, Tennessee. Duties may require travel to branches within the bank’s footprint or customer locations, as well as to the post office to transport sensitive information. The work environment is usually minimally noisy and requires frequent use of general office equipment.

Requirements

High school graduate or equivalent.
At least three years of experience in loan administration or processing.
Strong customer-service skills and written and oral communication skills.
High attention to detail and strong analytical, organizational, and problem-solving skills.
Ability to learn quickly, multitask, and manage priorities and workflow in a constantly changing environment.
Ability to write reports and other bank correspondence and effectively present information and respond to questions from managers, employees, and customers.
Ability to calculate figures, apply basic financial-report concepts, and interpret instructions provided in written, oral, diagram, or schedule form.
Ability to view computer screens and perform work requiring use of arms and fingers, bending, stretching, and lifting up to 25 pounds.
Ability to sit, stand, walk, talk, and hear; regularly use hands, arms, and fingers; and occasionally bend, reach, and lift or move up to 25 pounds.
Vision abilities including close and distance vision, color vision, depth perception, peripheral vision, and ability to focus.
Ability to travel to bank branches within the bank’s footprint or customer locations as needed, and to the post office to transport sensitive information.
Ability to use a facsimile machine, photocopier, and other general office equipment frequently.

Nice To Haves

A two-year college degree.
Five years of loan administration or processing experience.

Responsibilities

Work with loan officers to help ensure loan files meet regulatory compliance and collateral standards.
Assemble loan files and verify their accuracy and completeness, including signatures, dates, and other relevant data.
Prepare closing packages for consumer, commercial, and real estate loans according to bank policies and procedures.
Enter loan information into the computer database and book consumer, commercial, and real estate loans using loan software.
Maintain new and paid residential loan files.
Ensure title issues are addressed and loans are properly recorded.
Ensure loan file schedules and deadlines are met.
Answer questions about loan types and products by telephone or in person.
Perform clerical duties requiring knowledge of departmental procedures.
Use computers or office machines to compute payoffs, rebates, and adjustments.
Research information needed to complete projects.
Maintain electronic and paper loan files and records.
Prepare loan reports as needed for assigned duties or projects.
Correspond with customers as needed and provide customer service, including cross-selling other bank products.
Supervise the duties of mortgage lending staff.
Perform other related tasks and duties as needed by the department or as directed by management.