Commercial Loan Processing Supervisor

S&T Bank•Street, MD

11d•$18 - $39•Onsite

About The Position

This position leads the day-to-day functions of the Commercial Loan Processors. The role is responsible for identifying potential fraudulent credit applications, developing process efficiencies, and serving as the point person for appraisal reviews and disputes. It involves constant interaction with property, flood, and appraisal vendors, assisting with management of compliance and regulatory updates, and obtaining thorough knowledge of banking laws, federal and state regulations, Bank policies, and lending platforms.

Requirements

Requires a two year degree or 3-5 years job experience.
Bank offered supervisory training (Stellar) required to have been successfully completed.
Requires five to seven years general experience and three to five years specialized experience to include Business Banking Real Estate Lending and Lending Regulations.
Supervisory experienced required.
Requires the use of manual dexterity skills for typing and data entry up to 70% of the business day.
Specific vision requirements include close vision of 18”- 20” for computer work.

Nice To Haves

Advances knowledge through further education and/or obtaining certifications and attending training, where appropriate, on regulatory, platforms and audit issues or concerns.

Responsibilities

Manage the day-to-day workflow of the Commercial Loan Processors.
Lead and coordinate the research, compilation, and analysis of quality control.
Resolve deficiencies by training and coaching Commercial Loan Processing staff.
Makes recommendations for personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations.
Performs corrective action (within designated authority) when applicable; coach high performers and non-performers.
Responsible for approval of timecards and personal time off requests to ensure proper coverage.
Recommends course of action to Commercial Loan Processing staff on systemic changes, regulatory changes; conduct group and one-on-one training sessions with staff when needed.
Maintains a thorough knowledge of all applicable banking laws / state and federal regulations and the Bank’s Corporate & Lending Policies / Underwriting Manuals to ensure compliance.
Coordinates and manages Commercial Loan Processors by reviewing applications and Credit Reports for potential fraud to identify and reduce potential risk to the bank.
Evaluates operations of Commercial Loan Processors to adhere to banking regulations.
Manages the distribution of the reports to the Bankers once received and reviewed in a timely manner.
Serve as escalation point person for vendors on Property Reports, Flood, Appraisal disputes, and attorneys.
Approves Flood Insurance coverage and Flood Insurance Worksheet calculations prepared by Processors to ensure the Bank obtains adequate flood insurance coverage.
Ensure peer reviews are conducted in a timely and accurate manner.
Evaluates work done by Processors in order to maintain quality of day to day review of reports.
Maintains and enhances a good working relationship with vendors and outside legal counsel.
Prepares departmental procedures and ensures proper implementation and maintenance of approved changes.
Recommend revisions for improved operational policies to VP Commercial Loan Doc Admin Manager.
Gather Loan Review and Audit documents, research Loan Review and Audit “findings” and coordinate the appropriate research with the VP Commercial Loan Doc Admin Manager.
Maintains proficiency in the loan origination software, Microsoft Office (Word, Excel, & Outlook), Internet searches, Core Operating System (FIS), imaging system, applicable vendor software along with the upgrades to these programs or replacement software and any other conduit available to process all orders as well as prepare required documentation.
Stays current on all regulatory, legal and compliance changes and effectively communicates to the processing staff.
Exercises a high level of accuracy, initiative, interpersonal skills and confidentiality while performing tasks in order to contribute to the success of the department and organization.
Advances knowledge through further education and/or obtaining certifications and attending training, where appropriate, on regulatory, platforms and audit issues or concerns.
Prepares or assists in preparing various department reports such as department productivity and department error tracking reports.
Manages the maintenance of reports to be used by Management.
Maintains and enhances good working relationships with S&T employees, demonstrates the ability to work effectively independently; also works as a team player to the success of all department and the organization.
Performs additional job duties as needed.