Commercial Lines, Sr. Account Executive (remote)

NFP Corp•Washington, DC

5d•$100,000 - $115,000•Hybrid

About The Position

NFP, an Aon company, is seeking an experienced Commercial Lines, Senior Account Executive with generalist coverage experience. This role serves as the relationship manager and strategic advisor for an assigned book of business, working closely with the Account Management Team. The position focuses on strategizing for cross-selling and rounding out coverages, ensuring a seamless renewal process for clients, and effectively delivering NFP's resources. The Senior Account Executive will provide authoritative guidance on all commercial coverage lines and is expected to be comfortable conducting presentations and client meetings. Responsibilities include partnering with the team to prepare applications, specifications, and marketing strategies for new business and renewals. This role involves a significant amount of independent discretion. The position can be full-time remote or hybrid from one of NFP's offices, with a preference for candidates in the mid-Atlantic or East Coast for occasional travel.

Requirements

Deep knowledge of Commercial Property & Casualty insurance required.
Proven ability to collaborate effectively within a team-based service model to drive client outcomes.
Strong relationship-building skills.
Excellent written and verbal communication skills, with the ability to present complex concepts.
Familiarity with EPIC or other agency management systems preferred.
Strong analytical, problem-solving, and decision-making capabilities.
Adaptable and meticulous with the ability to manage multiple priorities in a fast-paced environment.
Highly organized with excellent time management and planning skills.
Strong relationship-building skills with both internal stakeholders and external partners.
Maintain a professional and secure remote work environment and high-speed internet.
Property & Casualty Broker’s License required upon hire.
Bachelor’s degree preferred; High School Diploma or equivalent required.
10+ years of industry experience with a strong background in commercial insurance is ideal.
Prior retail brokerage experience required.
Advanced MS Office skills, to include Excel, Word, Powerpoint.

Nice To Haves

CPCU or similar designation preferred.

Responsibilities

Lead primary client relationship and development of customer service plan.
Maintain a focus on growth and retention of assigned book of business.
Establish and maintain a high level of trust with clients through consistent contact and proactive resolution of any actionable serving items, questions or concerns.
Initiate client meeting to strategize for the renewal marketing process.
Advise on the best coverage alternatives.
Review ownership and management contracts, property leases and other contractual documents to gather important information and insurance requirements for compliance purposes.
Discuss and negotiate coverage and related pricing with carriers and wholesalers based on in-depth understanding of client’s exposures and historical claims.
Prepare renewal submission based on strategy client meeting results, including loss analysis, changes in exposure/operations and recommended coverage options.
Conduct renewal presentation with clients either individually or with other members of the team.
Demonstrate strong knowledge of Marketing/Underwriting Process including selecting appropriate markets based on appetite, presenting the clients operational story in the best light to the underwriter, summarizing historical claims, documenting carrier clearance.
Maintain high-level and consistent carrier/wholesale communication to obtain the most comprehensive quote by the target timeline.
Act as a strategic negotiator to obtain comprehensive coverage and most competitive premium.
Develop strong relationships with business partners including carrier underwriters, wholesalers and any other professional service providers.
Set priorities and manage workflow and timelines to ensure goals are met.
Document correspondence, electronic documents and all pending activities within the Management Operating System.
Engage and encourage consistent professional communication with clients, carriers and staff.
Stay informed with industry insurance information, training, new available markets or technologies and changing legislation affecting the eldercare industry.
Provide mentorship and oversight of account Associates and Account managers as assigned.
Provide oversight of their client servicing tasks, including Pre-Renewal and Post-binding work, etc.
Demonstrate potential and desire to grow into a staff leadership/mentor function.