Commercial Lines Insurance Agent

Capitol Federal® Savings Bank•Overland Park, KS

1d•Onsite

About The Position

Job Title: Commercial Lines Insurance Agent Location: Overland Park Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary We’re hiring a Commercial Lines Account Executive to support a growing insurance agency. The Commercial Lines Account Executive is responsible for managing client relationships, renewal strategy, and coverage consultation for an assigned book of commercial insurance business. This role serves as a trusted advisor to clients, focusing on retention, coverage alignment, and organic growth while ensuring accurate execution and compliance. As the agency continues to grow, this role is designed to evolve into a senior advisory and leadership position supported by dedicated Account Manager resources.

Requirements

3–7+ years of Commercial Lines insurance experience preferred
Active Property & Casualty license required
Strong knowledge of commercial coverages including General Liability, Property, Auto, Workers’ Compensation, Umbrella, and specialty lines
Experience working with multiple carriers and agency management systems
Strong client communication, presentation, and relationship management skills
Bachelor’s degree or equivalent.
Currently possess or must obtain Kansas/Missouri Property & Casualty License and Kansas/Missouri Life & Health License.
Must have a valid driver’s license.

Nice To Haves

CISR, CIC or other insurance related designations are preferred.

Responsibilities

Manage a portfolio of commercial accounts, serving as the primary relationship owner for ongoing service and renewals
Lead renewal strategy, coverage reviews, and client consultation meetings
Identify coverage gaps, emerging exposures, and opportunities for program improvements
Partner with Commercial Agents/Producers on client strategy, key accounts, and complex renewals
Coordinate policy changes, renewals, and service needs while maintaining strong quality and documentation standards
Maintain strong relationships with carriers and underwriters
Review policies, proposals, and renewals for accuracy, completeness, and coverage intent
Document client conversations, recommendations, and decisions in accordance with agency and compliance standards
Drive retention and organic growth through consultative account management and cross-selling
Escalate complex coverage, underwriting, or client issues to the Director of Commercial Lines as needed
Performs other duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals.
Must comply with current applicable laws, regulations and bank policies and procedures.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.