Commercial Lines Insurance Processor

Keystone Agency Partners LLC • Fort Wayne, IN

1d • Onsite

About The Position

The Commercial Lines Insurance Processor supports Commercial Lines Customer Service Agents by handling the day-to-day servicing, documentation, and processing needs of assigned accounts. This role ensures accuracy, timeliness, and compliance with agency and carrier requirements.

Requirements

• Active Indiana Property & Casualty license, or the ability to obtain within 90 days of hire
• Minimum of 1-3 years of relevant experience, preferably within the insurance industry
• Familiarity with commercial Property & Casualty coverages, carriers, and products preferred but not required
• Strong technical aptitude with the ability to work in a digital environment; experience with Applied Epic a plus
• Proficiency in Microsoft Office Suite, document management systems, carrier portals, and phone systems
• Strong organizational skills and attention to detail, with a customer-focused mindset
• Clear, professional written and verbal communication skills
• Positive, team-oriented attitude with the ability to work independently
• Ability to manage changing priorities and maintain flexibility in a fast-paced environment
• Ability to successfully pass a background check, as permitted by law

Nice To Haves

• Familiarity with commercial Property & Casualty coverages, carriers, and products
• Experience with Applied Epic

Responsibilities

• Process policy changes, endorsements, audits, and new/renewal policies in accordance with agency procedures
• Prepare and issue certificates of insurance
• Order and review Motor Vehicle Records (MVRs)
• Update applications and compile underwriting materials, including loss runs, workers’ compensation mod worksheets, cover letters, and supporting documentation for carrier submission
• Assemble proposals, binders, and Auto ID cards for client delivery
• Provide administrative and project-based support to the Commercial Lines team as needed

Benefits

• Competitive Compensation
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed