Commercial Lines Client Service Manager, Entertainment Division

Higginbotham • Los Angeles, CA

11d • Remote

About The Position

The Commercial Lines Client Service Manager assists producers and clients in maintaining commercial lines insurance coverage. The role processes and invoices policies, endorsements, audits, and cancellations; provides technical support to Marketing Executives and Producers; and builds relationships with internal and external clients. The position is assigned to the Sherman Oaks, California office but may be performed remotely from within the Continental United States. No supervisory responsibilities.

Requirements

• Active Property and Casualty license required; the company will help the candidate obtain licensure if needed.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.

Nice To Haves

• Two years of experience in property and casualty servicing preferred.
• Experience in the Entertainment Division preferred.
• Applied Epic experience preferred; knowledge of a similar Account Management System (AMS) is acceptable.

Responsibilities

• Prepare endorsement requests for submission to insurance carriers.
• Follow up on receipt of endorsements to existing policies.
• Process endorsements, including invoicing and delivery to clients.
• Process audits, including verification of rates, exposures, and prior premiums.
• Handle cancellations and billing issues.
• Communicate with staff and clients to gather information needed for policy changes.
• Know and adhere to agency procedures.
• Provide technical support to Marketing Executives and Producers as needed.
• Establish and maintain relationships with internal and external clients.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• 401(k).
• Equity prescription incentive plan.
• Multiple supplemental benefits for physical, emotional, and financial wellbeing.
• Company-paid holidays, plus PTO.
• Employee Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed