Commercial Lines Account Manager

Brown & Brown Insurance•Garden City, NY

1d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Garden City, NY! The Commercial Lines Account Manager is responsible for managing and servicing a portfolio of commercial insurance accounts, including policy administration, renewals, coverage analysis, and client support. This role partners with producers and internal teams to strengthen client relationships, ensure compliance, and identify opportunities to retain and grow the book of business.

Requirements

Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
Knowledge of insurance coverages, contracts, and state regulations where business is conducted.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
Able to create, edit, and merge letters, spreadsheets, labels, etc.
Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)
4+ years’ experience in the insurance industry

Nice To Haves

Professional Designation specific to area of specialty (ie, ARM, CIC, RPLU)
College Degree in a business-related field.

Responsibilities

Responsible for the day-to-day account management of an assigned book of business, including but not limited to processing policies/endorsements, invoicing, issuance of certificates of insurance, claims reporting and follow up as needed, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.
Build courteous and successful relationships with clients, vendors and carriers to improve client retention.
Identify gaps in coverage and consult leadership or producer of options to advise the client.
Manage the renewal process for all assigned and prospective clients with the producer including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and negotiating the renewal pricing as well as preparing the renewal proposal, and binders.
Manage the review of internal compliance and client disclosure requirements, policies, endorsements and certificates to ensure alignment with client expectations and legal requirements.
Assist in growing the assigned book of business through account rounding and referrals.
Support marketing and sales teams as needed.
Document renewal, sales, and insurance operations compliance documents into the sales management database.
Attend internal and client meetings, as needed.
Follow agency guidelines, policies and procedures