Commercial Lines Account Manager

Marsh McLennan•Atlanta, GA

1d•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Account Manager for their Commercial Lines team. MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions. This role involves building and maintaining client and carrier relationships, assisting clients and teammates with service inquiries, and managing the renewal process for assigned clients. The Account Manager will also provide coverage analysis and recommendations, prepare marketing information, and handle client communication and documentation.

Requirements

Bachelor's degree or equivalent education and related training
Two years of relevant insurance industry experience
Property and Casualty insurance license
Strong client relations skills, including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

Nice To Haves

Advanced degree
Certification or designation
Experience with Requests for Proposal

Responsibilities

Build and maintain key client and carrier relationships.
Assist assigned clients and teammates with service questions related to administration, billing, and claims issues.
Monitor and manage the renewal process for assigned clients.
Provide analysis and recommendation of coverage needs.
Prepare and provide marketing information.
Complete the implementation process.
Schedule and conduct meetings.
Prepare and deliver forms to clients.
Attend seminars, classes, and carrier meetings to stay up-to-date on products and legislative changes.
Participate in other projects as needed.