Commercial Lines Account Manager

Zander Insurance Agency • Nashville, TN

17h • Hybrid

About The Position

Elevate Your Career with Zander: Commercial Lines Account Manager

At Zander Insurance, we recognize and reward top talent with industry-leading compensation packages and expansive growth opportunities. Join our team as a Commercial Lines Account Manager and be part of an organization that values your skills and dedication while doing meaningful work protecting families. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving industry.

Requirements

• Active Property and Casualty insurance license
• Three or more years of direct Commercial Lines experience
• Strong knowledge of commercial Property and Casualty coverages, markets, and carriers
• Demonstrated experience managing commercial renewals and servicing client accounts
• Ability to communicate complex insurance concepts clearly and effectively
• Experience working within agency management systems (Applied Epic preferred)
• Proficiency with Microsoft Office products
• High School diploma or equivalent
• Typing speed of at least 45 words per minute

Nice To Haves

• A seasoned Commercial Lines professional with strong renewal and servicing experience
• Comfortable managing complex accounts and client relationships independently
• Detail-oriented and organized, able to manage multiple priorities in a fast-paced environment
• A clear communicator who can explain complex coverage concepts to clients
• Confident working within agency management systems and carrier platforms
• A collaborative team member who takes ownership of client outcomes

Responsibilities

• Efficiently manage renewals by gathering information, preparing submissions, marketing with carriers, and presenting to clients.
• Provide comprehensive client support by issuing certificates, handling endorsements, and addressing billing inquiries.
• Effectively manage and resolve issues related to cancellations, claims, audits, and challenging renewal scenarios.
• Collaborate with the team to review documents for accuracy, assess client policies, and analyze risk to recommend cost-effective solutions.
• Build and maintain positive relationships with clients, carriers, vendors, and team members through strong communication and organizational skills.

Benefits

• Industry-Leading Salary + Performance Incentives
• Guaranteed Comp Increases
• 401(k) Match: Benefit from a 5% dollar-for-dollar company match.
• Financial Growth: As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success via the distribution of company ownership shares. Currently, 30% of team members have share values exceeding $500,000!
• Medical, Dental, Life, & Disability Insurance: 100% employer-paid.
• Generous HSA Contributions: Enjoy substantial company contributions.
• Paid Time Off: 3 weeks of PTO plus holidays.
• Flexible Work Schedule: Telecommute on a hybrid schedule.
• Career Advancement: We promote from within and offer leadership opportunities as we continue to grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees