Commercial Line of Business Manager

Fifth Third Bank • Akron, OH

7d

About The Position

The Commercial Line of Business Manager manages Sales Team Leads to advance the Company's commercial banking results. This role is typically utilized in large affiliates and is expected to solicit participations in public debt issuance for clients with investment-grade credit ratings. The manager oversees credit and non-credit relationships and prospective opportunities within the cost center, grows product, market, and sales depth, and maintains customer profitability and satisfaction. The position also serves as the primary relationship contact for a portfolio of existing customers and manages relationships to their highest profit potential for the bank.

The role is accountable for risk management, including identifying, assessing, managing, monitoring, and reporting risks within the Bank's risk appetite. It underwrites credit requests, approves loans within established lending limits or recommends loans requiring higher approval authority, and monitors customer performance and loan documentation to assess credit risk.

The manager supervises and develops employees through timely, constructive feedback, career development opportunities, succession planning, and recognition. The role also participates in community affairs and projects to promote the bank's image.

Requirements

• Bachelor's degree.
• 7–12 years of experience in lending sales management.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to prioritize and handle multiple tasks.
• Demonstrated sales and negotiating experience.
• Experience with Microsoft Word and Excel.

Nice To Haves

• Credit training and underwriting experience.

Responsibilities

• Manage Sales Team Leads to advance the Company's commercial banking results.
• Solicit participations in public debt issuance for clients with investment-grade credit ratings.
• Oversee credit and non-credit relationships and prospective opportunities within the cost center.
• Expand product, market, and sales depth to deliver revenue and net income growth.
• Maintain acceptable profitability levels with every customer.
• Serve as the primary relationship contact for a portfolio of existing customers.
• Manage customer relationships to the highest profit potential for the bank.
• Maintain customer satisfaction by providing superior customer service.
• Identify and facilitate cross-selling of bank services, with a primary focus on originating and growing collected DDA balances and business service charges.
• Underwrite credit requests and approve loans within established lending limits, or recommend loans requiring higher approval authority.
• Monitor customer performance, abilities, and industry information to determine whether loans remain acceptable risks.
• Ensure proper reporting, documentation, and review to determine that loans are acceptable risks.
• Participate in community affairs and projects to promote the bank's image.
• Provide employees with timely, candid, and constructive performance feedback.
• Develop employees, provide career-enhancing opportunities, and build talent pools for succession planning.
• Recognize and reward employee accomplishments.

Benefits

• Comprehensive benefits supporting physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payment based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager