Commercial Lending Assistant

City Bank•Lubbock, TX

About The Position

The Commercial Lending Assistant provides timely, professional customer service and supports the preparation of new commercial loans and maintenance of existing loans. The role coordinates loan documentation and closing activities, supports funding and servicing, manages collateral and lien documentation, tracks exceptions, and handles a range of customer service and administrative requests. The position is located at the Main Bank in Lubbock, Texas, and is full-time.

Requirements

Attention to detail.
Excellent communication skills.
Maintain a clean, neat, and professional work area.

Responsibilities

Greet customers and represent the bank courteously and professionally, providing prompt, efficient, and accurate service.
Accept credit applications; obtain individual CIP documentation, run credit reports, and enter Customer Due Diligence information into Verafin.
Obtain borrowing authorization documents for entities, enter Beneficial Owner information in Verafin, and obtain Certificates of Good Standing.
Create new customer CIFs in Silverlake and complete BSA questions in Verafin.
Coordinate preparation of closing documents for Commercial and Industrial loans, including Letters of Credit, Floor Plans, and Guidance Lines.
Order loan documents and open title insurance orders with title companies.
Request appraisal, environmental, and evaluation orders through the Real Estate Valuation Department.
Coordinate with SBA and other government-guaranteed loan programs to gather required documentation.
Schedule, close, and fund loans; prepare or assist with Loan Input Worksheets and related loan memo, document preparation, and documentation checklists.
Review loan documents for accuracy before loan closings.
Prepare Loan Funding Worksheets with loan disbursement instructions and provide drafting instructions as needed.
Scan, name, and save loan packages and other documents using the specified naming templates and document systems or folders.
Identify, file, and perfect the Bank's liens on loans, including UCCs, Deeds of Trust, assignments, and subordinations.
Review documentation exception reports and contact borrowers to request ongoing financial and collateral documentation.
Complete Exception Removal Request spreadsheets and forward them to the Exception Tracking group.
Complete loan advances and transfers; update construction draw spreadsheets; prepare payment extensions and modifications; and process or review loan payments across Portal Pay, DMI, Private Banking, and loans housed on Silverlake.
Issue cashier's checks and maintain spreadsheets tracking floor plan customers and Guidance Line activity.
Schedule construction, equipment, and floor plan inspections.
Use Lien Solutions to order UCC searches and flood determinations, file new and terminated UCCs, and review borrower monitoring alerts.
Prepare AFT and ACH setup forms; enter address and officer changes in Synapsys; and process wire transfers.
Prepare payoff quotes, provide loan history information, and compile lien-release documents.
Schedule appointments for loan officers; receive and direct phone calls; and contact past-due and NSF customers.
Participate in training sessions as required by the supervisor and perform other duties assigned by Management.
Where applicable at some branches, accept stop-payment requests and reset Q2 Online Banking access.