Commercial Lending Assistant

City Bank•Houston, TX

4d•Onsite

About The Position

The Commercial Lending Assistant provides timely, professional customer service and supports the preparation of new commercial loans and maintenance of existing loans. The role coordinates loan documentation and closing activities, processes loan transactions, tracks required documentation and collateral, and assists customers and loan officers. Some branch Lending Assistants may also accept stop payments and reset Q2 Online Banking access.

Requirements

Attention to detail.
Excellent communication skills.

Responsibilities

Greet customers and represent the bank courteously and professionally, providing prompt, efficient, and accurate service.
Maintain a clean, neat, and professional work area.
Accept credit applications; obtain individual CIP documentation; run credit reports; and enter Customer Due Diligence information into Verafin.
Obtain borrowing authorization documents for entities, enter Beneficial Owner information in Verafin, and obtain Certificates of Good Standing.
Create new customer CIFs in Silverlake and complete BSA questions in Verafin.
Coordinate preparation of closing documents for Commercial and Industrial loans, including Letters of Credit, Floor Plans, and Guidance Lines.
Coordinate document ordering, open title insurance orders, and request appraisal, environmental, and evaluation orders through the Real Estate Valuation Department.
Coordinate gathering documentation for SBA and other government-guaranteed loan programs.
Schedule, close, and fund loans; prepare or assist with Loan Input Worksheets and provide information and checklists for loan document preparation and review.
Review loan documents for accuracy before closings.
Prepare Loan Funding Worksheets with disbursement instructions and provide drafting instructions as needed.
Scan and name loan package documents using the naming template, save completed packages to Doc Review, and scan and route documents received by mail to the appropriate exception or Synergy folders.
Identify, file, and perfect the bank’s liens, including UCCs, Deeds of Trust, assignments, and subordinations.
Review documentation exception reports and request ongoing financial and collateral documentation from borrowers by letter, email, or phone.
Complete Exception Removal Request spreadsheets and forward them to the Exception Tracking group.
Complete loan advances and transfers, update construction draw spreadsheets as applicable, prepare payment extensions and modifications, and process or review loan payments across Portal Pay, DMI, Private Banking, and Silverlake loans.
Issue cashier’s checks and maintain spreadsheets tracking floor plan customers and guidance line activity.
Schedule construction, equipment, and floor plan inspections.
Use Lien Solutions to order UCC searches and flood determinations; file new and terminated UCCs and review borrower monitoring alerts.
Prepare AFT and ACH setup forms, enter address and officer changes in Synapsys, and process wire transfers.
Prepare payoff quotes, provide loan history information, and compile lien release documents.
Schedule appointments for loan officers, receive and direct phone calls, and contact past-due and NSF customers.
Participate in training sessions as required by the supervisor and perform other duties assigned by management.
At some branches, accept stop payments and reset Q2 Online Banking access.