Commercial Legal Counsel

incident.io•San Francisco, CA

About The Position

incident.io is hiring a Commercial Legal Counsel to partner with its US teams, help close deals faster, navigate complex legal challenges, and build a legal function that can scale with the business. The legal team works with teams across Sales, Marketing, Engineering, and Finance. As the fifth member of the legal team, the successful candidate will join the existing US commercial counsel in San Francisco and help develop localized processes and a world-class legal function. This role is suited to a commercially minded lawyer with a strong background in SaaS commercial contracts and data protection who is comfortable with autonomy and high-impact work. The counsel will advise US go-to-market teams, lead commercial contract work, handle privacy matters, build legal tools and templates, and provide expertise on US legal issues, including foundational employment guidance as the company grows its local headcount.

Requirements

Be a US-licensed attorney with relevant experience.
Have excellent drafting and communication skills, with the ability to turn complex legal concepts into clear, actionable commercial advice.
Be comfortable dealing with data protection and privacy issues and understand their impact on the sales cycle.
Thrive working independently while proactively collaborating with the wider legal team.
Be comfortable with ambiguity, able to navigate a company-building phase, and able to pivot when information or priorities change.

Nice To Haves

Relevant experience ideally gained in-house at a fast-paced SaaS company or startup.
A strong background in SaaS commercial contracts and data protection.

Responsibilities

Act as a strategic partner to US go-to-market teams, providing pragmatic, high-velocity advice to manage risk and unblock complex commercial challenges.
Draft, review, and negotiate a wide range of commercial contracts, primarily SaaS agreements, balancing legal safeguards with commercial momentum.
Address US and international data protection and privacy issues, including negotiating data processing agreements and advising on associated business risks.
Partner with the legal team to create self-serve legal tools, standard forms, and US-specific templates.
Serve as an internal subject matter expert on US legal nuances, including providing foundational guidance on US employment matters as local headcount grows.