Senior Legal Counsel- Commercial Transactions
About The Position
Freshworks is seeking a Senior Commercial Counsel based at its San Mateo, California headquarters. The role serves as a lead legal partner for Sales, Partner, and Vendor engagements in North America, owning complex commercial transactions and helping design and evolve scalable programs, frameworks, and contracting structures to support the company’s growth. The position reports to the VP - Commercial Legal Affairs. The counsel will advise global Partner, Channels, and Strategic Alliances teams; maintain and improve commercial contract templates, playbooks, and standardized documentation; and collaborate with Sales, Finance, Deal Desk, and Professional Services to support efficient transactions and compliance. The role also contributes to vendor onboarding and contract review policies, monitors relevant legal developments, and supports cross-functional projects.
Requirements
- At least 8 years of experience as a transactional attorney at a leading law firm or in-house legal department.
- Expertise in partner and channel agreements, SaaS agreements, customer agreements, professional services, vendor agreements, business associate agreements, and data processing agreements.
- Strong practical business judgment and the ability to develop sensible solutions to complex legal matters.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to work across multiple time zones and cultures with remote and global teams.
- Solid understanding of commercial contract business processes, intellectual property, international data privacy, and data protection law.
- Highly responsive and service-oriented, with a strong work ethic, accountability, and professionalism.
- Ability to work under tight timelines with close attention to detail.
- Ability to work effectively as part of a team, build cross-functional relationships, and manage relationships with non-legal business partners.
- Juris Doctorate from an accredited U.S. law school.
- License to practice law in California.
- Low-ego approach, ability to view issues holistically, and willingness to operate as a business partner who takes an expansive view of how to drive the business forward.
Nice To Haves
- Experience at a multinational SaaS company.
Responsibilities
- Draft, review, and negotiate cloud (SaaS), channel, reseller, referral, managed services, marketplace, data protection and data processing, business associate, professional services, and compliance-driven agreements.
- Advise Freshworks’ Partner, Channels, and Strategic Alliances teams globally on legal risks, business strategies, and transaction structuring.
- Maintain and enhance commercial contract templates, playbooks, and standard contracting clauses to streamline Deal Desk processes.
- Continuously improve standardized documentation across multiple jurisdictions for partner teams.
- Work with Sales, Finance, Deal Desk, and Professional Services to expedite transactions and align them with compliance requirements.
- Assist in developing internal policies for efficient vendor onboarding and contract review processes.
- Keep up to date on relevant laws and regulations, including those concerning AI, intellectual property, open source, privacy, and security.
- Assist with additional projects and collaborate on cross-functional initiatives to support team goals.
Benefits
- Variable compensation eligibility.
- Bonus and/or equity may be available.
- Inclusive teams, flexible thinking, and opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Ph.D. or professional degree
