Commercial Kitchen Equipment Service Technician (EPA required)

TriMark•Glen Burnie, MD

1d•$25 - $35•Onsite

About The Position

TriMark USA is hiring a full-time Commercial Kitchen Equipment Service Technician in Washington, DC. Reporting to the Service Supervisor, this in-the-field role services warewashing and cold-side equipment and requires EPA certification. The technician provides intermediate-level service, repair, maintenance, and installation of foodservice equipment at customer locations, working independently and interacting directly with customers. Work is limited to standard kitchen equipment and simple ice machines; specialized equipment is excluded. The position includes an incentive plan, compensation from door to door, and tuition reimbursement that may support certifications needed to advance to Senior Service Technician.

Requirements

High school diploma or equivalent.
1–2 years of experience in commercial installation and/or service and repair of foodservice or kitchen/restaurant equipment, or equivalent military or practical experience.
EPA certifications at Level 1 and Level 2 minimum; universal certification is preferred.
Intermediate computer skills.
Ability to work flexible shifts and adapt to changing work schedules.
Ability to pass a background check after offer acceptance.
Ability to work independently and multitask effectively.
Strong troubleshooting, testing, repair, and foodservice-equipment service skills.
Advanced communication skills for interacting with customers and all levels of management; excellent phone etiquette, verbal, written, and interpersonal skills.
Confident presentation skills to convey information to customer groups when needed.

Nice To Haves

Successful completion of an accredited technical or trade school, with at least one year of hands-on commercial refrigeration experience.
EPA universal certification.

Responsibilities

Perform on-site repair and maintenance of standard kitchen equipment and simple ice machines, including work on the full on-call rotation.
Troubleshoot, test, repair, and service foodservice equipment at an intermediate level.
Survey safety devices and equipment regularly and inspect foodservice equipment for safety.
Perform intermediate-level equipment and accessory installations.
Identify repairs needed and provide ongoing preventative maintenance.
Manage and periodically inventory equipment, parts, materials, components, and tools on the service vehicle, keeping them safe and in proper condition.
Provide timely, detailed service reports using the assigned tablet and field automation systems.
Contact Senior Service Technicians periodically for troubleshooting or assistance.
Provide professional customer service and support during service calls and installations; understand customer requirements, build positive relationships, and take appropriate action.
Operate vehicles safely and use appropriate personal protective equipment.
Read and interpret equipment manuals for required maintenance and service.
Inform management about intermediate procedures and work-order status.
Assist with other jobs as needed and perform other related assigned duties.