Commercial Insurance Account Manager - Hybrid Remote

The Jonus Group•Framingham, MA
•Hybrid

About The Position

An established agency is seeking a detail-oriented Commercial Insurance Account Manager with clear knowledge and understanding of commercial lines insurance coverage. The role manages an established book of business, supports clients through new and renewal business, and helps retain assigned accounts. The Account Manager works independently and as part of a team to support sales and agency revenue.

Requirements

  • Clear knowledge and understanding of commercial lines insurance coverage.
  • Experience working with multiple lines of coverage and admitted and non-admitted carriers.
  • Ability to manage a large, established book of business.
  • Prior experience in a client-facing role, building and maintaining relationships.
  • Ability to handle new and renewal business, including coverage review and endorsements.
  • Ability to review insurance contracts for accuracy.
  • Ability to prepare certificates, proposals, policy summaries, and reviews.
  • Ability to work independently or as part of a team.
  • Problem-solving ability to address cancellations, claims, renewal issues, audits, receivables, and carrier issues.
  • Experience in a brokerage setting.
  • Active P&C license.

Responsibilities

  • Manage a large, established book of business.
  • Build and maintain client relationships in a client-facing role.
  • Handle new and renewal business, including coverage reviews and endorsements.
  • Review insurance contracts for accuracy.
  • Prepare certificates, proposals, policy summaries, and reviews.
  • Retain all accounts assigned to them.
  • Resolve issues involving cancellations, claims, renewals, audits, receivables, and carriers.
  • Support sales and agency revenue independently or as part of a team.
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