Commercial Insurance Account Manager - Hybrid

The Jonus Group•Mechanicsville, VA
•Hybrid

About The Position

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is integral to managing and servicing a commercial renewal book of business, ensuring client satisfaction, and contributing to the overall success of the organization. The ideal candidate will have a strong background in the insurance industry, specifically within an independent agency, and possess the ability to handle all aspects of account management, including quoting, remarketing, and renewals.

Requirements

  • Property & Casualty (P&C) license required.
  • Minimum of 3+ years of experience in an independent insurance agency.
  • Proven ability to service, quote, remarket, and handle the renewal process for commercial accounts.
  • Strong organizational and communication skills.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Familiarity with Hawksoft software is preferred.
  • Sales experience is a plus, as the role includes some sales components.

Responsibilities

  • Manage and service a commercial renewal book of business, ranging from small BOPs to larger surplus carrier renewals.
  • Handle Certificates of Insurance (COIs), reshops, and the renewal process for both standard market and surplus lines.
  • Quote new and renewal business, ensuring accuracy and timeliness.
  • Attend client appointments generated by the commercial lead service and manage leads from start to finish.
  • Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
  • Collaborate with team members to ensure seamless account management and client satisfaction.

Benefits

  • Competitive benefits package.
  • Paid time off.
  • Professional development opportunities.
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