Commercial Installer ll

Engineering Excellence•Concord, CA

1d•$25 - $55

About The Position

The Commercial Installer II supports commercial installation projects with greater independence. The role coordinates materials and job-site logistics, maintains installation documentation, assists with measurements and inspections, and helps ensure projects are completed efficiently and accurately. It is intended for installers looking to expand their technical knowledge, take on increased responsibilities, and continue developing field expertise. Under the direction of a Field Supervisor or General Manager, the installer installs and starts up HVAC equipment and accessories, may perform limited diagnostics, and assists with site supervision, planning, estimating, and quality audits. The role also includes customer service, equipment and vehicle care, paperwork, payment collection, and training other installers as assigned. The position requires valid licensing or certifications applicable to the work area, EPA and safety certifications, a high school diploma or GED, and at least two years of experience. Work may involve flexible hours and on-call shifts, physical activity in varied environments, and use of ladders, tools, and HVAC equipment.

Requirements

Possess all valid licensing or certification required by applicable federal, state, provincial, or local laws and regulations for the work area.
EPA and safety certifications are required.
Proficiency in the fundamentals of heating, air conditioning, and ventilation equipment and related accessories.
Advanced skills installing heating, air conditioning, and ventilation equipment and related accessories.
Proficiency in ductwork and duct-fitting layout and installation requirements.
Advanced mechanical aptitude and ability to operate necessary tools and equipment.
Ability to operate the tools and equipment needed for various installation projects.
Advanced ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct-system problems on HVAC equipment.
Ability to start up systems, balance airflow, and align belts and pulleys with little to no supervision.
Advanced ability to install electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
Ability to calculate building heat gain and loss using approved methods.
Effective communication skills to communicate with customers and resolve issues, complaints, or concerns.
Effective time-management and organizational skills.
Valid driver's license with an acceptable driving record.
Availability to work flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units.
Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested environments.
Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
Natural or corrected vision for close, distance, and peripheral focus, with normal depth perception.
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.
Minimum of 2 years of experience.
High school diploma or GED.

Responsibilities

Install HVAC equipment and accessories under the direction of the Field Supervisor or General Manager.
Install heating, air conditioning, ventilation, and refrigeration equipment and accessories in accordance with company requirements and manufacturer specifications; perform limited diagnostics as needed.
Design, fabricate, and install ducts and duct fittings as required.
Perform start-ups on air conditioning and heating systems and other components.
Deliver excellent customer service and maintain high levels of customer satisfaction.
Promote products and services to customers and communicate replacement-product sales leads to the Sales and Service Coordinator.
Deliver and remove equipment needed to complete installation work.
Use, maintain, and account for company property, vehicles, and tools appropriately.
Complete paperwork accurately, thoroughly, neatly, and on time, and collect payment from customers.
Represent the company professionally, honestly, and ethically.
Keep the installation vehicle clean and neat inside and outside.
Follow standard procedures, keep the company vehicle properly stocked, return defective warranty parts to the branch, and order or replenish vehicle stock as needed.
Complete material requisition forms and related administrative activities as applicable.
Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
Assist with quality audits of selected installations to support performance, workmanship, and customer satisfaction.
Train other installers in technical skills and company procedures as assigned.
Report unsafe acts, conditions, hazards, injuries, incidents, and policy or legislative contraventions as required.
Correct substandard acts or conditions within the employee's area of control and use and maintain required personal protective equipment.
Follow safety procedures, use equipment as prescribed, participate in safety initiatives, and avoid actions that could endanger others.
Perform other similar duties as needed or assigned.