Commercial Installer ll

Engineering Excellence National Account•Farmington, MI

About The Position

The Commercial Installer II installs HVAC equipment and accessories for commercial projects, working under the direction of a Field Supervisor or General Manager. The role involves installing heating, air conditioning, ventilation, and refrigeration equipment in accordance with company requirements and manufacturer specifications; fabricating and installing ductwork; performing system start-ups and limited diagnostics; and supporting job-site planning, supervision, estimating, and quality audits. The installer also coordinates equipment and materials, maintains vehicles and tools, completes paperwork, and provides professional customer service. The position includes safety responsibilities and may involve training other installers.

Requirements

  • Possess all licensing or certifications required by applicable governmental laws or regulations for the work area.
  • EPA and safety certifications are required.
  • At least 2 years of experience.
  • High school diploma or GED.
  • Proficient in the fundamentals of heating, air conditioning, and ventilation equipment and related accessories.
  • Advanced skills installing heating, air conditioning, and ventilation equipment and accessories.
  • Proficient in ductwork and duct-fitting layout and installation requirements.
  • Advanced mechanical aptitude and ability to operate necessary tools and equipment.
  • Advanced skills reading wiring diagrams and troubleshooting electrical, refrigerant, and duct-system problems on HVAC equipment.
  • Proficient in starting up systems, balancing airflow, and aligning belts and pulleys with little to no supervision.
  • Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
  • Ability to calculate building heat gain and heat loss using approved methods.
  • Effective communication skills to communicate with customers and resolve issues, complaints, or concerns.
  • Effective time-management and organizational skills.
  • Valid driver's license with an acceptable driving record.
  • Available to work flexible hours and on-call shifts as needed.
  • Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units.
  • Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
  • Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested areas.
  • Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
  • Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.
  • Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.

Responsibilities

  • Install HVAC equipment and accessories under the direction of a Field Supervisor or General Manager.
  • Install heating, air conditioning, ventilation, and refrigeration equipment and accessories according to company requirements and manufacturer specifications.
  • Perform limited diagnostics as needed.
  • Design, fabricate, and install ducts and duct fittings as required.
  • Perform start-ups on air conditioning and heating systems and other components.
  • Deliver excellent customer service and promote products and services to customers.
  • Contact the Sales and Service Coordinator with details about replacement-product sales leads generated during customer service visits.
  • Deliver and remove equipment needed to complete installation work.
  • Ensure company property, vehicles, and tools are properly used, maintained, and accounted for.
  • Complete paperwork neatly, accurately, thoroughly, and on time, and collect customer payments.
  • Represent the company professionally, honestly, and ethically.
  • Keep the installation vehicle clean and presentable, follow standard procedures, stock the vehicle, return defective warranty parts to the branch, and replenish vehicle stock as needed.
  • Complete material requisition forms and related administrative activities as needed.
  • Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
  • Assist with quality audits on selected installations to support performance, quality, and customer satisfaction.
  • Train other installers in technical skills and company procedures when assigned.
  • Report unsafe acts, conditions, hazards, injuries, incidents, and policy or legislative violations as prescribed; correct substandard acts or conditions within the role's area of control.
  • Use and maintain required personal protective equipment, follow safety procedures, and participate in safety initiatives.
  • Provide input on safety initiatives and plans to eliminate accident exposure, and avoid actions that could endanger others.
  • Perform similar or other duties as needed or assigned.

Benefits

  • Competitive pay of $25 to $55.00 per hour, based on experience.
  • Paid time off and company holiday pay.
  • Medical, dental, and vision insurance programs.
  • 401(k) retirement savings plan with company matching contributions.
  • Life insurance and disability insurance options.
  • Supplemental benefit programs.
  • World-class training opportunities through Experts University.
  • A team that values safety, quality workmanship, and mutual support.
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