Commercial Information Officer - Enterprise Credit
About The Position
Bank of America’s Enterprise Credit Analytics & Transformation Strategy (ECATS) team aggregates and delivers commercial credit data and analytical solutions for enterprise use. The team uses advanced analytics to support revenue growth, expense and risk reduction, client value, portfolio optimization, pricing strategy, and enterprise data initiatives. The Commercial Information Officer delivers actionable information and business intelligence solutions to credit teams and key partners. The role transforms complex data into meaningful reporting, dashboards, and analytical solutions to improve decision-making, efficiency, and speed to market. It also leads technology implementations, upgrades, conversions, and training, and oversees complex financial and management reporting activities for the commercial region. Areas of responsibility include client relationship data integrity, profitability analysis, financial reporting and forecasting, performance management, and ad hoc management reporting. The role provides consulting expertise and strategic guidance to managers and associates on technology, research, productivity, budgeting, performance management, and data integrity. It leads large, complex projects and special initiatives, partners with senior management to evaluate and improve processes, directs team activities with minimal supervision, and develops communication and training content to support regional initiatives and best practices. The position requires applying deep knowledge of business processes and their impacts across organizational groups and divisions.
Requirements
- 2–3 years of experience with Oracle, SQL Server, Alteryx, and Tableau, including data manipulation and report or dashboard development.
- Experience with Oracle, SQL Server, Trino, Alteryx, Starburst, and Tableau in complex data and business intelligence environments.
- Ability to aggregate and synthesize large volumes of data into actionable business insights.
- Experience developing automated, self-service reporting and dashboard solutions.
- Strong data quality analysis, troubleshooting, and problem-resolution skills.
- Working knowledge of data governance and data usage requirements.
- Excellent written and verbal communication skills, including the ability to explain complex information to technical and non-technical audiences.
- Ability to work effectively in a collaborative, cross-functional environment.
- Bachelor’s degree or equivalent work experience.
Nice To Haves
- Comprehensive understanding of the commercial lending lifecycle and associated Enterprise Credit data, from loan origination and servicing through client management and exposure.
- Working knowledge of key Enterprise Credit platforms, processes, and data sources, including CRP, LoanIQ, Workplace, CreditCenter, GUS, GMS, Precision Lender, Salesforce, Risk Rating Scorecard, and Profitability.
- Ability to collaborate across business, data, and technology teams while navigating changing priorities, processes, and technical environments.
- Ability to independently prioritize and execute multiple complex, high-priority deliverables while maintaining accuracy and timeliness.
Responsibilities
- Source, prepare, analyze, and manage complex commercial credit data.
- Develop targeted reporting and interactive dashboards that support data discovery and business decisions.
- Work across multiple data environments using advanced analytical tools and processes.
- Partner with Business Intelligence, Technology, Architecture, and Credit teams.
- Support recurring production reporting and ad hoc analytical requests.
- Develop and automate data and reporting solutions to improve efficiency and consistency.
- Lead technology implementations, upgrades, conversions, and training.
- Oversee complex financial and management reporting activities for the commercial region, including client relationship data integrity, profitability analysis, financial reporting and forecasting, performance management, and ad hoc management reporting.
- Provide consulting expertise and strategic guidance on technology, research, productivity, budgeting, performance management, and data integrity.
- Lead large, complex projects and special initiatives, partnering with senior management to evaluate processes and implement improvements.
- Direct team activities with minimal supervision and develop communication and training content for regional initiatives and best practices.
Benefits
- Industry-leading benefits
- Paid time off
- Resources and support for employees
- Eligible to participate in the annual discretionary incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
