Sr. Commercial Information Officer

Bank of America•Charlotte, NC

About The Position

This position is part of the Global Banking Client Data & Analytics Team within the Global Commercial Bank. It contributes to the strategic vision of driving responsible growth in global banking by developing simple, actionable solutions. Working at the intersection of data, sales execution, and business strategy, the role supports new and existing reporting deliverables across global banking and is responsible for data management, management reporting, and ad-hoc reporting. The position requires working across multiple data and reporting environments and partnering with business leaders to identify actionable business insights. The role incorporates sales and profitability data from multiple sources, develops reporting and analytical solutions, and translates complex information into clear insights for business leaders. It also partners with business stakeholders to define technical strategies, requirements, and functional designs based on business needs and objectives.

Requirements

  • At least 7 years of experience in data aggregation, management reporting, visualization, and analytics.
  • Experience integrating sales and profitability data from multiple sources, developing recurring and ad-hoc reports, reconciling data, and translating complex information into actionable insights for business leaders.
  • Experience developing reports using Alteryx, Tableau, Excel, or similar tools.
  • Ability to influence executives, peers, and partners in a wide range of settings.
  • Strong written and verbal communication skills.
  • Business and financial acumen and strong analytical skills.
  • Ability to learn systems, access data, reconcile figures from different sources, identify discrepancies, and understand data drivers of change.
  • Ability to handle multiple tasks and adapt to emerging technologies.
  • Ability to communicate effectively with technology teams, business units, and senior leadership.
  • Ability to work on multiple projects concurrently.
  • Ability to debug and enhance existing data pipelines and visualizations.
  • High school diploma, GED, secondary school qualification, or equivalent.

Nice To Haves

  • Bachelor’s degree in a quantitative field, such as IT or Finance, or substantially equivalent experience.
  • Developer experience using Alteryx Designer or Tableau Desktop to build and modify dashboards and data flows.
  • Experience building advanced SQL queries.
  • Previous experience supporting a sales organization, including executives, and/or direct client or sales experience.

Responsibilities

  • Incorporate sales and profitability data from various sources to produce ad-hoc, weekly, and monthly reports.
  • Determine end-to-end design requirements for large projects involving desktop productivity and analytics software, including Tableau, Alteryx, Excel, SQL, Hadoop, and AI tools.
  • Use business expertise and analytics to develop creative insights that support responsible growth and organizational health strategies.
  • Respond to information requests by asking clarifying questions, identifying relevant data, and presenting information clearly and concisely.
  • Navigate complex information environments and use visualization tools to synthesize large amounts of data into an easily understood format.
  • Work with business partners to define technical solution strategies, determine requirements, and develop functional designs based on line-of-business needs and objectives.
  • Aggregate, manage, reconcile, and analyze data from multiple sources; develop recurring and ad-hoc reports and translate findings into actionable insights.
  • Debug and enhance existing data pipelines and visualizations.
  • Manage multiple projects concurrently and adapt to emerging technologies.

Benefits

  • Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.
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