Commercial HVAC Service Account Manager - San Diego, CA

Carrier•San Diego, CA

6d•$79,000 - $158,000•Onsite

About The Position

As a Commercial Service Account Manager, you will grow Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This customer-focused sales role requires knowledge of commercial HVAC equipment and systems, an understanding of customer business priorities, and the ability to translate technical needs into measurable business outcomes. You will build trusted-advisor relationships with customers and help them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. Carrier solutions can support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk. The position is predominantly field-based with customers in San Diego, California, and supports Carrier growth in the area. The role offers a commission plan, a company car program, technical sales training, lead-generation support, local team support backed by a global OEM, and development paths into leadership or other areas of the business. The stated annual salary range is $79,000 to $158,000, with possible short-term cash incentives subject to plan requirements.

Requirements

High school diploma or GED.
At least 2 years of experience in commercial HVAC sales, commercial HVAC service contracting, technical sales, sales engineering, or account management in HVAC, building systems, mechanical services, controls, or energy services.
Ability to lift or carry 20 pounds, climb ladders or stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
Valid driver's license and ability to meet company driving requirements, where applicable.

Nice To Haves

Bachelor's degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
Ability to build trusted-advisor relationships by understanding customers' business objectives, facility priorities, asset conditions, budget drivers, and risk factors.

Responsibilities

Develop territory plans and expand relationships with new and existing clients to generate high-value opportunities.
Sell Carrier Commercial HVAC Service products and solutions, including service agreements, repairs, modernizations, controls, digital offerings, rentals, and other lifecycle solutions.
Create and maintain sales territory and account plans where necessary.
Present at customer seminars to develop relationships and generate opportunities.
Promote Carrier's value proposition by connecting customer objectives and needs to Carrier solutions.
Use the CRM to manage customer interactions, sales activities, and the opportunity pipeline.
Attract new customers and grow share with existing customers.
Identify service agreement opportunities with existing customers and prospects, and seek or respond to repair opportunities.
Build credibility through knowledge of Carrier products and solutions and sustain strong customer relationships.
Assess customers' buying stages and adapt the selling approach accordingly.
Prioritize the strongest opportunities, respond to customer requirements promptly, and secure bookings or orders in a timely manner.
Consistently achieve sales metrics and annual targets.
Negotiate service agreement renewals when required.

Benefits

Medical, dental, and vision coverage.
Wellness incentives.
Retirement benefits.
Paid vacation, up to 15 days.
Paid sick days, up to 5 days.
Paid personal leave, up to 5 days.
Paid holidays, up to 13 days.
Birth and adoption leave.
Parental leave.
Family and medical leave.
Bereavement leave.
Jury duty leave.
Military leave.
Purchased vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment coverage.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.
Commission plan with unlimited potential.
Company car program, with a monthly stipend and mileage reimbursement or a company vehicle.
Technical sales training programs.
Lead-generation programs.
Career development paths into other areas of the business.