Commercial HVAC/R Service Technician - Washington, DC Market

Smart Care Equipment Solutions•Washington, DC
•Onsite

About The Position

Smart Care is seeking a skilled Commercial HVAC/R Service Technician to support customers throughout the Washington, DC market. The technician services commercial heating, cooling, and refrigeration equipment, manages daily service calls, diagnoses and repairs equipment, and communicates with customers and the service team. The role involves field service across commercial facilities and participation in an on-call rotation for scheduled emergency service needs. The technician may work on rooftop units, split systems, heat pumps, walk-in coolers and freezers, reach-in refrigeration, and ice machines. The position requires safe, accurate repairs, preventive maintenance, inspections, documentation, and coordination with dispatch, service leadership, and other technicians. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment, including HVAC and complex rack refrigeration.

Requirements

  • Hands-on experience servicing and repairing commercial HVAC and refrigeration equipment.
  • Strong troubleshooting skills and the ability to work independently beyond routine maintenance.
  • Working knowledge of refrigeration cycles, electrical circuits, motors, compressors, controls, and airflow.
  • Ability to read wiring diagrams and use diagnostic tools to identify the cause of equipment failures.
  • EPA Section 608 certification appropriate to the equipment serviced.
  • Valid driver’s license and a driving record that meets company requirements.
  • Clear communication, dependable follow-through, and a professional approach to customer service.
  • Ability to travel throughout the Washington, DC service area and work in commercial equipment spaces, including rooftops and walk-in coolers and freezers.

Nice To Haves

  • EPA Section 608 Universal certification.
  • Experience supporting restaurants, hospitality, retail, or other commercial facilities.
  • Experience with both commercial HVAC and refrigeration service.
  • Technical school training, apprenticeship completion, or relevant trade credentials.
  • Familiarity with mobile work-order systems and electronic service documentation.

Responsibilities

  • Troubleshoot, diagnose, and repair commercial HVAC and refrigeration systems.
  • Service rooftop units, split systems, heat pumps, walk-in coolers and freezers, reach-in refrigeration, and ice machines.
  • Identify electrical, mechanical, airflow, control, and refrigerant-related issues.
  • Perform preventive maintenance and inspections to improve equipment reliability and catch problems early.
  • Complete repairs safely and verify proper system operation before leaving the job.
  • Explain findings, repair recommendations, and equipment concerns to customers.
  • Accurately document diagnostics, work performed, parts used, and follow-up needs.
  • Coordinate with dispatch, service leadership, and other technicians to keep service calls moving.
  • Follow safety procedures, refrigerant-handling requirements, and applicable codes.
  • Participate in the on-call rotation and respond to emergency service needs as scheduled.
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