Commercial HVAC/R Service Technician

DOC Services•Trenton, NJ

About The Position

As a Commercial HVAC/R Field Service Technician, you will travel to customer locations to troubleshoot, repair, and maintain commercial HVAC and refrigeration equipment. The role helps keep equipment safe, reliable, and operating efficiently. You will service equipment such as walk-in and reach-in freezers, coolers, and ice machines; perform preventive maintenance; identify and resolve electrical, electronic, and mechanical issues; and document service activities. You will also maintain your company vehicle and tools, follow DOC safety procedures and applicable OSHA requirements, and support customers and the team as needed.

Requirements

  • High school diploma or GED.
  • At least 5 years of commercial HVAC/R experience, including servicing walk-in freezers, reach-in freezers, coolers, ice machines, and similar equipment.
  • Valid EPA certification.
  • Valid driver's license with a clean driving record.
  • Proficiency with Microsoft Office products and mobile phone applications for completing work orders and documenting service activities.
  • Ability and willingness to cross-train on additional equipment to expand skills and support year-round work.
  • Ability to provide a personal set of tools necessary to perform equipment maintenance and repairs.
  • Strong troubleshooting and problem-solving skills, with a solid understanding of electrical and mechanical systems.
  • Ability to work independently, manage service calls, and communicate professionally with customers and team members.

Responsibilities

  • Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment, including walk-in freezers, reach-in freezers, coolers, and ice machines.
  • Perform preventive maintenance to minimize equipment downtime and keep systems operating efficiently.
  • Identify and resolve electrical, electronic, and mechanical issues.
  • Inspect equipment, identify defective components, and complete repairs using appropriate hand and power tools.
  • Identify the parts and supplies needed to complete repairs and resolve service calls efficiently.
  • Document service activities and communicate updates with store managers, the regional DOC supervisor, and the assigned office administrator.
  • Maintain the company vehicle and keep tools and equipment in good working condition.
  • Follow DOC safety procedures and applicable OSHA requirements.
  • Perform other duties as needed to support customers and the team.

Benefits

  • Competitive compensation
  • Medical, dental, and vision insurance
  • 401(k) with company match up to 4%, immediately vested
  • Paid time off that does not expire, subject to company policy
  • Life insurance
  • Short-term and long-term disability insurance options
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