Commercial HVAC/R Service Technician

DOC Services•Knoxville, TN

21d•$28 - $38

About The Position

As a Commercial HVAC/R Field Service Technician, you will travel to customer locations to troubleshoot, repair, and maintain commercial HVAC and refrigeration equipment. The role helps keep customer equipment safe, reliable, and operating efficiently. You will diagnose and repair equipment such as walk-in and reach-in freezers, coolers, and ice machines; perform preventive maintenance; and address electrical, electronic, and mechanical issues. You will inspect equipment, identify defective components and required parts, and complete repairs using appropriate tools. You will document service activities and communicate updates with store managers, your regional DOC supervisor, and the assigned office administrator. The position also involves maintaining your company vehicle and tools, following DOC safety procedures and applicable OSHA requirements, and supporting customers and the team with other duties as needed. The job requires at least five years of commercial HVAC/R experience, EPA certification, a valid driver's license with a clean driving record, and a high school diploma or GED. Technicians must be able to work independently, manage service calls, communicate professionally, use Microsoft Office products and mobile applications for work orders, and provide their own tools. Physical duties include lifting and carrying up to 75 pounds and working in varied commercial environments, including confined spaces where necessary.

Requirements

High school diploma or GED.
At least 5 years of commercial HVAC/R experience, including servicing walk-in freezers, reach-in freezers, coolers, ice machines, and similar equipment.
Valid EPA certification.
Valid driver's license with a clean driving record.
Proficiency with Microsoft Office products and mobile phone applications for completing work orders and documenting service activities.
Ability and willingness to cross-train on additional equipment.
Ability to provide a personal set of tools necessary to perform equipment maintenance and repairs.
Strong troubleshooting and problem-solving skills and a solid understanding of electrical and mechanical systems.
Ability to work independently, manage service calls, and communicate professionally with customers and team members.
Ability to lift and carry up to 75 pounds as needed.
Ability to stand, walk, bend, kneel, crouch, and climb while inspecting, maintaining, and repairing equipment.
Ability to push, pull, and maneuver tools, equipment, and parts.
Ability to use hand tools, power tools, and testing equipment to diagnose and repair HVAC/R systems.
Ability to reach, handle, and manipulate equipment components during maintenance and repairs.
Ability to work in a variety of commercial environments, including tight or confined spaces where necessary.
Ability to safely enter and exit a company vehicle and travel to customer locations.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment, including walk-in freezers, reach-in freezers, coolers, and ice machines.
Perform preventive maintenance to minimize equipment downtime and keep systems running efficiently.
Identify and resolve electrical, electronic, and mechanical issues.
Inspect equipment, identify defective components, and complete repairs using appropriate hand and power tools.
Identify parts and supplies needed to complete repairs and resolve service calls efficiently.
Document service activities and communicate updates with store managers, the regional DOC supervisor, and the assigned office administrator.
Maintain the company vehicle and keep tools and equipment in good working condition.
Follow DOC safety procedures and applicable OSHA requirements.
Perform other duties as needed to support customers and the team.