Commercial HVAC-R Service Technician

Benedict Sales & Service•Winona, MN

About The Position

Benedict Sales & Service is hiring a full-time, year-round Commercial HVAC-R Service Technician for commercial service work across central and northern Wisconsin and eastern Minnesota. The technician diagnoses, repairs, maintains, modifies, and installs commercial refrigeration, HVAC, ventilation, food service, and beverage equipment. The role involves traveling between customer sites, taking ownership of service calls, documenting work electronically, communicating with customers and coworkers, and maintaining parts inventory. The technician is supported by an experienced service team and Branch Manager. Residential calls are not part of the work. The position requires daily travel between job sites, including driving two to four hours at a time, and availability for emergency on-call coverage, nights, weekends, and holidays. Work may take place indoors and outdoors, on rooftops, and in confined spaces. The technician must safely operate and maintain a company vehicle, tools, and equipment and comply with company and industry safety standards.

Requirements

At least one year of related commercial refrigeration or HVAC experience.
EPA Universal Certification.
High school diploma or equivalent.
Valid Class D driver’s license and ability to meet commercial insurability requirements.
Strong problem-solving, mechanical, analytical, and troubleshooting skills, including knowledge of commercial refrigeration and HVAC equipment.
Ability to plan, organize, and prioritize work, follow instructions, and meet deadlines.
Ability to use power and hand tools and testing devices.
Ability to run copper piping and PVC.
Ability to read and interpret operation and repair manuals, schematics, and mechanical blueprints.
Basic computer skills and ability to learn computer programs.
Ability to travel between job sites and work locations 100% of the time.
Availability to work a non-standard schedule, including emergency on-call coverage, nights, weekends, and holidays.
Effective written and spoken communication skills, including the ability to understand simple instructions and communicate information clearly.
Ability to perform effectively in a high-stress, fast-paced environment.
Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
Ability to carry out written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations.
Ability to maintain a stationary position for two to four hours while traveling between job sites; walk at job sites; operate vehicles, tools, and mobile devices; climb stairs and ladders; bend, stoop, and access confined spaces; and lift, push, or carry items up to 50 pounds frequently and 75 pounds or more occasionally.

Nice To Haves

Two or more years of refrigeration or HVAC experience.
Vocational or technical school training or an apprenticeship.
Federal Medical Card for transporting large commercial trailers.

Responsibilities

Troubleshoot, diagnose, repair, maintain, modify, and install commercial HVAC-R and related mechanical equipment.
Read and interpret technical drawings, blueprints, schematics, operation manuals, and repair manuals.
Use power and hand tools, thermometers, pressure gauges, and other testing devices to identify and resolve equipment problems.
Run copper piping and PVC.
Maintain replacement-parts inventory and order parts as needed.
Record work progress and history accurately using computerized management systems, electronic work orders, and time-entry systems.
Collect customer payments when required before service and route payments to the appropriate personnel for processing.
Communicate effectively and respond to customer needs with professionalism, timeliness, accuracy, and follow-through.
Set and work toward individual goals and contribute to department goals and a team environment.
Safely operate and maintain company vehicles, tools, and equipment.
Comply with company and industry safety standards.
Perform other duties as assigned by authorized personnel.