About The Position

The Commercial HVAC/R Service Apprentice works daily with a Commercial HVAC/R Technician to assist with service, maintenance, and repairs on commercial HVAC and refrigeration equipment. This entry-level position is intended for individuals who want to learn the trade and eventually become a Commercial HVAC/R Service Technician. The apprentice performs duties under the direct supervision and guidance of a Service Technician, communicates with customers and the CSR/Dispatcher, completes paperwork using a company-issued laptop or tablet, and helps maintain tools, equipment, and inventory on the company service vehicle. The role also requires safe driving and adherence to company vehicle and safety policies.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Ability to lift up to 85 pounds.
  • Ability to use hands to handle or control tools and/or equipment.
  • Ability to work at heights and climb ladders and/or scaffolding.
  • Ability to work in cramped, awkward, and/or confined spaces and kneel, bend, crouch, or stoop for prolonged periods.
  • Ability to work outdoors and be exposed to various weather conditions.
  • Valid driver's license with an insurable driving record, with no major or frequent traffic violations within the last three years.
  • Must pass a drug screen and background check; the company requires a clean drug screen, including marijuana, and approved criminal background check results.

Nice To Haves

  • Relevant technical certifications or vocational training in HVAC/R.
  • Prior maintenance, mechanical, or facility service experience.

Responsibilities

  • Work with a Commercial HVAC/R Technician on a daily basis.
  • Perform duties per work order and/or contract under the direct supervision and guidance of a Service Technician.
  • Assist with initial service calls to learn HVAC/R troubleshooting skills.
  • Assist with repair work.
  • Assist with preventative maintenance calls.
  • Assist with system replacements and upgrades.
  • Complete necessary paperwork using a company-issued laptop or tablet.
  • Provide clear and consistent communication with customers and the CSR/Dispatcher.
  • Maintain equipment, tools, and inventory stock on the company service vehicle.
  • Safely drive the company vehicle, follow the company vehicle driving policy, and adhere to all safety requirements.

Benefits

  • Weekly paychecks; $18–$22 per hour based on experience, qualifications, and skills.
  • Company vehicle for take-home use, gas card, uniforms, tools, iPhone, and tablet.
  • Health, dental, and vision insurance, with PPO and HSA plans available.
  • Training and continued education.
  • Employee Stock Ownership Plan; the company is 100% employee owned.
  • Annual profit-sharing bonus.
  • 401(k) with company match.
  • Paid vacation time.
  • Paid parental leave.
  • Safety incentives and awards, including extra PTO for safe work.
  • Paid holidays, including New Year's Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and Christmas.
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