Commercial HVAC/R Service Technician

DOC Services•Norfolk, VA

2d•$28 - $42

About The Position

DOC Services is hiring an experienced commercial HVAC/R technician for field service work supporting major retail customers. The technician travels to customer locations, generally within a 2.5-hour radius of home, to diagnose, maintain, and repair commercial HVAC and refrigeration equipment. The position offers year-round service and maintenance work and independence in handling service calls. The technician also documents work, communicates service updates, maintains a company vehicle and equipment, and follows safety procedures and applicable OSHA requirements.

Requirements

At least 5 years of commercial HVAC/R experience, including commercial refrigeration equipment such as walk-in freezers, reach-in freezers, coolers, and ice machines.
Valid EPA certification.
Valid driver's license and satisfactory driving record; the requirements section specifies a clean driving record.
Strong electrical, mechanical, troubleshooting, and problem-solving skills.
Ability to work independently, prioritize service calls, and complete repairs efficiently.
Professional communication skills and ability to work with customers and team members.
Own basic set of tools needed to perform service and repair work.
Comfort using mobile applications and technology to document service calls and work orders.
High school diploma or GED.
Ability and desire to cross-train on additional equipment.
Proficiency with MS Office products and advanced phone apps.

Responsibilities

Troubleshoot, diagnose, and repair commercial HVAC and refrigeration equipment, including walk-in freezers, reach-in freezers, coolers, and ice machines.
Perform preventive maintenance to help equipment operate safely and efficiently.
Identify and resolve electrical, electronic, and mechanical issues.
Inspect equipment, identify defective components, and complete repairs using appropriate hand and power tools.
Determine the parts and supplies needed to complete repairs and resolve service calls efficiently.
Document completed work and communicate service updates with store managers, the regional DOC supervisor, and the assigned office administrator.
Maintain the company vehicle and keep tools and equipment in good working condition.
Follow DOC safety procedures and applicable OSHA requirements.
Perform other duties as needed to support the team and customers.
Learn additional equipment and cross-train to support year-round service needs.