Commercial HVAC Install Technician
About The Position
This position is responsible for delivering exceptional service and support to achieve Hiller Plumbing Heating Cooling and Electrical (Company) strategic objectives and annual goals. The role requires adherence to the Company's vision, mission, purpose, and values to be America's Best Technician. The technician will create a care culture, ensure a positive customer experience by training team members to complete jobs correctly the first time with quality and care, and present professionally to customers. Responsibilities include installing HVAC equipment, wiring, installing refrigerant lines, ductwork, and ensuring proper use of safety tags and documentation. The technician will also manage job costing, process warranties, transport materials, maintain the service vehicle, and coordinate with other departments. They will inform management of any issues and schedule follow-up appointments as needed, completing jobs according to performance metrics and reporting safety concerns. Adherence to local, state, and federal codes is mandatory, along with performing other assigned duties.
Requirements
- A High School diploma or general education degree (GED) required.
- EPA Certified required.
- A valid driver’s license and approved to drive by the Company’s insurance carrier.
- Must be highly organized with good attention to detail and follow through.
- Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
- Excellent interpersonal skills with desire to exceed customer expectations.
- Team player working in a team environment.
- Must be able to use a computer tablet, smart phone and read a map or follow GPS.
Nice To Haves
- A minimum of 2-Years of experience preferred but not required in diverse Commercial HVAC Installation.
Responsibilities
- Create a care culture.
- Create a positive customer experience by ensuring all team members are properly trained to complete jobs correctly the first time with quality, care, and to applicable codes to avoid refunds and recalls.
- Present professionally to the customer in actions, communication, language, and by wearing a clean Company uniform.
- Take before and after pictures of the work site, record equipment serial numbers, and document with photos any pre-work damage to the customer property for historical documentation.
- Mentor and develop team members and apprentices under his/her care to achieve the performance metrics.
- Install HVAC related equipment according to manufacturer’s specifications.
- Wire both high and low voltage to heating and cooling equipment.
- Install copper refrigerant lines to cooling units, including soldering and brazing.
- Install sheet metal, duct board, and flex duct systems in commercial buildings.
- Understand the proper use of down tag.
- Understand when to issue “Lock Out/Tag Out†tag and the required follow-up steps.
- Properly connect gas lines to heating equipment.
- Complete all required documentation, including checklist, recording equipment model and serial numbers, and install date recorded in Service Titan on installs and collect, record, and deliver fees to designated office administration.
- Record all material used or consumed on the job for job costing and replenishing.
- Process warranty parts and paperwork when the job is completed.
- Submit purchase orders to dispatch or other designated purchasing team administrators.
- Transport materials and tools to the job site and provide proper accounting of assigned tools.
- Keep truck clean, stocked and accurately inventoried.
- Protect customer’s place of business from damage while working and leave cleaner than when arrived.
- Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
- Inform a team lead or manager when the customer does not have fully functioning Commercial HVAC equipment before leaving the job.
- Work with manager/dispatch to schedule a follow-up appointment with the customer when the work is not completed during the initial appointment.
- Complete the job per the performance metrics scorecards.
- Report safety issues to team lead or manager.
- Adhere to local, state, and federal codes.
- Perform other duties as assigned.
Benefits
- Medical, Dental & Vision insurance
- Long and Short-term disability
- Company paid $50,000 life insurance
- Company paid vacation
- Paid holidays
- Medical Flex Spending accounts – Family care
- 401k Plan w/ Company Match
- Employee Referral Program
- Regular Performance Reviews
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
