Commercial Escrow Assistant (In Office)

First American•Denver, CO

3d•$20 - $27•Onsite

About The Position

First American’s National Commercial Services is seeking a Commercial Escrow Assistant to support its commercial real estate escrow team. The role works in a dynamic, fast-paced setting and provides customer support and administrative assistance for simple and complex commercial transactions. It contributes to improving the commercial real estate transaction experience by supporting employees and customers and helping deliver next-generation solutions and results. The assistant supports escrow transactions from preparation through closing and follow-up, communicates with customers throughout the process, interprets agreements as they relate to escrow closings, and uses technology to facilitate transactions and provide a strong customer experience. This is an in-office position. Applications are accepted on an ongoing basis until the position is filled.

Requirements

High school diploma or equivalent.
Exceptional ability to prioritize time and workload to meet established deadlines.
Ability to help customers while maintaining a professional and positive attitude.
Excellent verbal and written communication skills with internal and external customers.
Ability to use different communication methods to meet customer expectations and build relationships.
Strong problem-solving and organizational skills, attention to detail, curiosity, and eagerness to learn.
Ability to contribute to a team and help exceed customer expectations.
Knowledge of the MS Office suite and ability to adapt quickly to new software applications and technologies.

Nice To Haves

1–3 years of escrow-related experience preferred.

Responsibilities

Assist with escrow processes for simple and complex commercial transactions.
Prepare documents for closing.
Input closing statement information.
Handle disbursement and follow-up.
Communicate regularly with customers during the escrow process and adapt communication style as needed.
Interpret agreements as they relate to escrow closings.
Use technology to enable escrow transactions and communicate with customers to provide a positive customer experience.