Commercial Escrow Officer

Old Republic Title•Phoenix, AZ

About The Position

A Commercial Escrow Officer closes commercial single-site transactions and commercial multi-site refinance and sale transactions. The position is responsible for escrow accounting and functions, responding to customer and staff inquiries about pending transactions, and providing high levels of customer satisfaction in title and closing services. The role oversees escrow assistants, supports the Title and Escrow Administrator, works with underwriting staff and the Escrow Administrator on closing and post-closing functions, coordinates local recordings, manages post-closing escrows, and handles transaction accounting. The schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday. Overtime may be worked when requested and approved by a supervisor.

Requirements

Proven commercial escrow closing experience.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office and Outlook.
Ability to work from 8:00 a.m. to 5:00 p.m., Monday through Friday.
Ability to supervise assistants and support staff as necessary.
Ability to perform under pressure and remain flexible amid disruptions throughout the workday.
Ability to work overtime when requested and approved by a supervisor.

Responsibilities

Close commercial transactions, including preparing settlement statements, reviewing escrow instructions, following local closing customs, initiating and approving wires as needed, recording documents, and maintaining trial balances.
Oversee escrow assistant(s).
Support the Title and Escrow Administrator as needed.
Work with underwriting staff and the Escrow Administrator on closing and post-closing functions.
Coordinate local recordings.
Manage post-closing escrows.
Perform transaction accounting.
Prioritize, organize, and handle multiple site projects and portfolios.
Manage revenue.
Represent the Company as a personable, positive, and professional employee.
Maintain regular and consistent attendance.
Accept supervision and foster professional, collaborative working relationships with peers, supervisors, customers, and vendors.
Work approved overtime when requested by a supervisor.

Benefits

Comprehensive medical, prescription, dental, and vision plans.
401(k) plan with a discretionary company match.
Shareholder Purchase and Reinvestment Plan.
Company-paid basic life and accidental death and dismemberment insurance.
Voluntary supplemental life insurance for employees, spouses, and dependent children.
Fertility and family-building benefits.
Paid disability benefits.
Paid time off programs.
11 company-paid holidays per year.
Flexible spending account.
Health savings account for participants in the High Deductible Health Plan.
Employee Assistance Program.
Educational Assistance Program.
Voluntary benefits, including Critical Illness, Hospital Indemnity, Pet Insurance, and Accident Insurance.
Title insurance policies and certain escrow services at no charge for the employee’s primary personal residence.
Transportation benefit plan for mass transit, parking, and vanpool in several markets.