Commercial Escrow Officer

Old Republic National Title Insurance•Phoenix, AZ

About The Position

A Commercial Escrow Officer closes commercial single-site transactions and commercial multi-site refinance and sale transactions. The role handles accounting and escrow functions, responds to customer and staff inquiries about pending transactions, and works to provide high levels of customer satisfaction in title and closing services. The officer oversees escrow assistants, supports the Title and Escrow Administrator, and works with underwriting staff and the Escrow Administrator on closing and post-closing functions. The position manages revenue and transaction accounting, coordinates local recordings, manages post-closing escrows, and maintains trial balances. The work schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, with overtime possible when requested and approved by a supervisor. Regular, consistent attendance is required.

Requirements

  • Proven commercial escrow closing experience.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to prioritize and handle multiple projects.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office and Outlook.
  • Ability to work from 8:00 a.m. to 5:00 p.m. Monday through Friday.
  • Ability to supervise assistants and support staff as necessary.
  • Ability to perform under pressure and remain flexible amid disruptions throughout the workday.
  • Regular, consistent attendance.
  • Ability to accept supervision and foster, develop, and maintain professional and collaborative working relationships.

Responsibilities

  • Close commercial transactions, including preparing settlement statements, reviewing escrow instructions, following local closing customs, initiating and approving wires as needed, recording documents, and maintaining trial balances.
  • Oversee escrow assistant(s).
  • Support the Title and Escrow Administrator as needed.
  • Work with underwriting staff and the Escrow Administrator on closing and post-closing functions.
  • Coordinate local recordings.
  • Manage post-closing escrows.
  • Perform transaction accounting.
  • Manage revenue.
  • Prioritize, organize, and handle multiple site projects and portfolios.
  • Represent the Company professionally and maintain collaborative working relationships with peers, supervisors, customers, and vendors.
  • Work approved overtime when requested by a supervisor.

Benefits

  • Comprehensive medical, prescription, dental, and vision plans
  • 401(k) plan with a discretionary company match
  • Shareholder Purchase and Reinvestment Plan
  • Company-paid basic life and accidental death and dismemberment insurance
  • Voluntary supplemental life insurance for employees, spouses, and dependent children
  • Fertility and Family Building Benefits
  • Paid disability benefits
  • Paid time off programs
  • 11 company-paid holidays per year
  • Flexible spending account
  • Health savings account for eligible High Deductible Health Plan participants
  • Employee Assistance Program
  • Educational Assistance Program
  • Voluntary benefits including Critical Illness, Hospital Indemnity, Pet Insurance, and Accident Insurance
  • Transportation benefit plan for mass transit, parking, and vanpool in several markets
  • Title insurance policies and certain escrow services at no charge for the employee’s primary personal residence
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