Escrow Officer (In Office)

First American•Franklin, TN

1d•$24 - $33•Onsite

About The Position

First American is seeking an Escrow Officer for its Irvine Homebuilder Services team. The role supports homebuilder and new-construction real estate transactions by establishing new Land Acquisition escrow accounts and processing escrow documents in accordance with established policies and procedures. The Escrow Officer completes simple and complex transactions, serves as a neutral liaison among buyers, sellers, and lenders, and works with Underwriting to monitor and mitigate company risk. The position also ensures funds are accounted for and disbursed according to contract terms, prepares closing documents and reports, and helps deliver customer service and next-generation solutions.

Requirements

2–4 years of escrow-related experience as an Escrow Officer.
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication skills with internal and external customers; ability to use varied communication methods to meet customer expectations and build relationships.
Problem-solving ability, strong organizational skills, attention to detail, and ability to navigate internal and external resources to resolve issues.
Escrow officer certification may be required depending on the state.
Comfort working with technology and proprietary programs, and ability to adapt quickly to new software applications and technologies.
Ability to contribute to a team and work together to exceed customer expectations.
High school diploma or equivalent.

Nice To Haves

Escrow experience in Land Acquisition or Homebuilder services.

Responsibilities

Grow and service the business by providing outstanding customer service.
Complete simple and complex Land Acquisition real estate escrow transactions by determining requirements and acting as a neutral liaison between the buyer, seller, and lender.
Work cross-functionally with Underwriting to monitor and mitigate risk to the company.
Ensure that funds are properly accounted for and disbursed in accordance with contract terms.
Complete closings by reviewing, recording, and filing documents; prepare and distribute final closing statements and title; and meet delivery dates and timelines.
Prepare regular reports on escrow account status and provide them to transaction parties.
Prepare legal documents for the closure of the sale.
Comply with regulatory requirements and enforce adherence to them.