Commercial Dock & Door Service Technician

Miner • Saco, ME

11d

About The Position

Miner Ltd., an OnPoint Company, provides service and equipment solutions through branch-based operations across the country. For more than 20 years, Miner has delivered emergency maintenance, equipment analysis, and preventative maintenance solutions to companies throughout North America.

Dock & Door Service Technicians, also called Service Professionals, provide preventative and emergency service to customers. They travel to commercial sites such as buildings, aircraft hangars, schools, public-safety departments, hospitals, and warehouses to troubleshoot and repair dock and door equipment. The role offers four skill levels, from Apprentice to Expert, so technicians can start at a level suited to their experience and continue developing their abilities.

This is a hands-on, customer-facing role that involves working independently in the field, operating a company vehicle, and maintaining work orders both on paper and digitally. The position contributes to workplace safety and OSHA compliance. The schedule may be flexible and include nights, weekends, and holidays; overtime opportunities are available.

Requirements

• 2–4 years of relevant experience is requested; the posting also welcomes applicants at any experience level and describes role levels ranging from entry-level Apprentice to Expert.
• Ability to repair industrial facilities, including doors, loading docks, and dock levelers.
• Ability to take direction and work independently while on the road for hours each day.
• Strong communication, problem-solving, and analytical skills, including the ability to think critically through complex situations.
• Ability to work a flexible schedule that may include nights, weekends, and holidays.
• Valid driver's license for the state of employment and a clean driving record.
• A mechanical mindset and ability to fix a variety of products are emphasized for Apprentice-level candidates.
• For Level II, at least one year of related experience and knowledge of basic electrical and hydraulic troubleshooting concepts are described.
• For Level III, experience with basic repairs in AED, high-speed, or gate fields and proficient hydraulic and electrical troubleshooting are described; candidates typically have four years of experience.
• For Level IV, extensive dock leveler and door repair knowledge, electrical and hydraulic troubleshooting skills, and leadership skills are described; candidates have at least eight years of experience.

Nice To Haves

• Welding, steel fabrication, and electrical skills, or a desire to learn them.
• Hydraulic and pneumatics experience.
• Technical school training.
• OEM certifications.
• Related-field experience for Apprentice-level candidates.

Responsibilities

• Troubleshoot, service, inspect, install, and repair industrial equipment, including doors, loading docks, and dock levelers.
• Provide preventative and emergency maintenance at customer sites.
• Travel by vehicle to different customer locations.
• Complete and maintain work orders in paper and digital formats.
• Support company safety practices and OSHA compliance.
• Communicate with customers and provide hands-on customer care.

Benefits

• Competitive pay, including incentives.
• Uniform and boot allowance.
• Training and opportunity for growth.
• Company-issued truck for work travel.
• Competitive PTO and paid holidays.
• Full benefits package starting on day one, including medical, dental, vision, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed