Commercial Dock & Door Service Technician

Miner • Dallas, TX

6d • Onsite

About The Position

Miner Ltd., an OnPoint Company, provides service and equipment solutions for warehousing and materials management operations. The company delivers emergency maintenance, equipment analysis, and preventative maintenance services to customers throughout North America.

Dock & Door Service Technicians, also called Service Professionals, provide hands-on customer care at a variety of customer sites, including commercial buildings, aircraft hangars, schools, emergency services facilities, hospitals, and warehouses. They troubleshoot, service, inspect, install, and repair industrial equipment such as doors, loading docks, and dock levelers. The role involves regular travel by company vehicle, independent work in the field, and maintaining work orders in paper and digital formats. Service Professionals also help maintain safety and OSHA compliance.

Miner offers four Service Professional levels to support candidates at different experience levels: Apprentice (Level I), Service Professional (Level II), Senior (Level III), and Expert (Level IV). The company encourages applicants to apply regardless of experience level and may help determine the appropriate level.

This is a full-time role with a flexible schedule that may include nights, weekends, and holidays. Overtime opportunities are available. The listed pay range is $20.00–$42.00 per hour, with potential additional incentive pay. Compensation depends on factors including experience, qualifications, and geographic location.

Requirements

• 2–4 years of relevant experience is sought; applicants are encouraged to apply regardless of experience level.
• Ability to repair industrial facilities, including doors, loading docks, and dock levelers.
• Ability or desire to learn welding, steel fabrication, and electrical work.
• Ability to take direction and work independently while on the road for hours each day.
• Strong communication, problem-solving, and analytical skills, including the ability to think critically through complex situations.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Willingness to work overtime when available.
• Clean driving record and a valid driver’s license for the state of employment.

Nice To Haves

• Technical school training and OEM certifications are desired but not required.
• Hydraulic and pneumatic experience.
• Experience in a related field and knowledge of basic electrical and hydraulic troubleshooting, particularly for Service Professional Level II.
• Experience with basic repairs in AED, high-speed, or gate fields and proficient hydraulic and electrical troubleshooting, particularly for Senior Level III.
• At least 8 years of experience, electrical and hydraulic troubleshooting skills, a mechanical mindset, leadership skills, and extensive knowledge of dock leveler and door repairs, particularly for Expert Level IV.

Responsibilities

• Troubleshoot, service, inspect, install, and repair industrial equipment, including doors, loading docks, and dock levelers.
• Provide hands-on customer care at customer sites while traveling between locations in a company vehicle.
• Maintain work orders on paper and digitally.
• Help maintain safety and OSHA compliance for the Company.

Benefits

• Quarterly bonus incentives
• Uniform and boot allowance
• Training and opportunity for growth
• Company-issued truck for work travel, which can be taken home
• Competitive paid time off
• Paid holidays
• Full benefits package starting day one, including medical, dental, vision, and 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed