Commercial Dock & Door Service Technician

Miner • Brenham, TX

9d • Onsite

About The Position

Miner Ltd., an OnPoint Company, provides service and equipment solutions for warehousing and materials management operations. Commercial Dock & Door Service Technicians, referred to as Service Professionals, deliver preventative maintenance and emergency response services at customer sites. They travel between locations such as commercial buildings, aircraft hangars, schools, emergency services facilities, hospitals, and warehouses, troubleshooting and repairing loading dock and door equipment. The position offers four skill levels, from apprentice to expert, to accommodate different levels of experience and support growth. Technicians provide hands-on customer care, work independently in the field, maintain work orders on paper and digitally, and help uphold company safety and OSHA compliance. The role includes regular work travel in a company-issued truck. The stated pay range is $20.00–$35.00 per hour, with potential additional incentive pay.

Requirements

• 2–4 years of relevant experience is sought; applicants are encouraged to apply at any experience level.
• Ability to repair industrial facilities and equipment, including doors, loading docks, and dock levelers.
• Ability to take direction and work independently while traveling for hours each day.
• Strong communication, problem-solving, and analytical skills, including critical thinking through complex situations.
• Valid driver’s license for the state of employment and a clean driving record.
• Ability to work a flexible schedule that may include nights, weekends, and holidays.
• Willingness to work overtime when opportunities are available.

Nice To Haves

• Experience in a related field and a mechanical understanding for apprentice-level candidates.
• At least one year of related-field experience and basic electrical and hydraulic troubleshooting knowledge for Level II.
• Experience with basic repairs in AED, high-speed, or gate fields and proficient hydraulic and electrical troubleshooting; typically four years of experience for Level III.
• Extensive dock-leveler and door repair knowledge, electrical and hydraulic troubleshooting skills, a mechanical mindset, and leadership skills; at least eight years of experience for Level IV.
• Ability or desire to learn welding, steel fabrication, and electrical work.
• Hydraulics and pneumatics experience.
• Technical school training and OEM certifications; desired but not required.

Responsibilities

• Troubleshoot, service, inspect, install, and repair industrial equipment, including doors, loading docks, and dock levelers.
• Provide preventative maintenance and emergency-response service at customer sites.
• Travel regularly by vehicle between customer locations.
• Maintain work orders in paper and digital formats.
• Contribute to workplace safety and OSHA compliance.
• Communicate with customers and provide hands-on customer care.

Benefits

• Competitive pay, including incentives
• Uniform and boot allowance
• Training and opportunity for growth
• Company-issued truck for work travel
• Competitive PTO and paid holidays
• Full benefits package starting day one, including medical, dental, vision, and 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed