Commercial Development Director

Essity • Charlotte, NC

13d • Hybrid

About The Position

As Director, Commercial Operations for the Health & Medical Business Unit in the US, you will lead and optimize our Commercial Operations function, driving commercial excellence across four key pillars, Contracting, Commercial Analytics, Pricing and Commercial Training. As a member of the US Leadership Team, you will play a critical role in enabling profitable growth, improving commercial effectiveness, and supporting data-driven business decisions across the organization. You will lead an organization of approximately 20–25 employees through four direct reports responsible for Contracting, Commercial Analytics, Pricing, and Commercial Training. Contracting is a key area of focus within this role, supporting strategic relationships across GPOs, hospital systems, and major healthcare customers. This will be a hybrid position and the ideal candidate should live in Charlotte, NC.

Requirements

• 10+ years of progressive leadership experience in Commercial Operations, Contracting, Pricing, Analytics, Sales Operations, or related commercial functions.
• Extensive experience in healthcare contracting, including GPOs, hospital systems, commercial agreements, and market access environments.
• Proven success leading managers and multifunctional commercial organizations.
• Experience leading CRM platforms
• Strong understanding of pricing strategy, commercial analytics, revenue optimization, and business performance management.
• Demonstrated ability to influence senior stakeholders and lead organizational transformation across multiple business functions.
• Strong commercial acumen with the ability to translate data and insights into business results.

Nice To Haves

• Experience in healthcare, medical devices, life sciences, or related industries is preferred.
• Exceptional candidates from other industries with relevant commercial operations expertise will also be considered.

Responsibilities

• Lead and develop the Commercial Operations organization, including Contracting, Commercial Analytics, Pricing, and Commercial Training functions.
• Lead an organization of approximately 20–25 employees through four direct reports.
• Develop and execute commercial operations strategies that support business objectives, profitable growth, and operational excellence.
• Provide leadership and oversight of healthcare contracting activities, including GPOs, hospital systems, commercial agreements, and contract governance.
• Drive pricing strategy, pricing governance, and profitability initiatives to maximize commercial performance.
• Oversee commercial analytics, reporting, business intelligence, and performance management to support data-driven decision-making across the organization.
• Partner closely with Sales, Marketing, Finance, Legal, Customer Service, and other key stakeholders to execute commercial priorities and transformation initiatives.
• Build organizational capability, develop talent, and foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Champion process improvement, automation, and scalable commercial solutions that strengthen business performance and customer success.

Benefits

• Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do.
• Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for society and the environment.
• As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed