About The Position

Indigo is seeking an experienced Commercial Contracts Manager to lead legal contracting and commercial activities across the business. The role will develop and maintain a strong commercial and contractual framework that supports business growth while minimizing legal and commercial risk. Working with sales, bids, business development, procurement and project delivery teams, the manager will provide guidance throughout the contract lifecycle and ensure compliance with corporate governance, delegated authorities, risk-management frameworks and applicable law. The role includes reviewing, drafting and negotiating domestic and international commercial agreements; advising on contractual rights, obligations and risk; managing strategic contracts and supplier relationships; monitoring contractual performance; identifying opportunities to improve contractual protection and commercial value; and managing claims, breaches, disputes and change control. The manager will maintain accurate contract records, approvals and audit trails, and support Indigo's commercial objectives across domestic and international markets.

Requirements

  • Extensive experience reviewing, drafting and negotiating complex commercial contracts in an international business environment.
  • Strong working knowledge of contract law and key contractual provisions, including liability, indemnities, warranties, intellectual property, confidentiality, data protection, service levels, termination, governing law and dispute resolution.
  • Proven ability to identify, assess and communicate legal and commercial risk clearly, translating complex contractual issues into practical advice and proportionate mitigation strategies.
  • Experience managing the full contract lifecycle, including governance and approvals, tender and bid support, obligation tracking, compliance monitoring, change control, renewals, record keeping and audit trails.
  • Commercially astute and solutions-focused, with sound judgement and the ability to lead negotiations, protect the organisation's contractual position and balance legal safeguards with business objectives.
  • Proven ability to manage strategic contracts, contractual risk and key stakeholder relationships in a complex commercial environment.
  • Excellent negotiation, influencing and decision-making skills, including the confidence to challenge constructively and secure favourable commercial outcomes.
  • Strong stakeholder management skills and ability to work effectively with senior leaders, sales, procurement, project teams, customers, suppliers and external legal counsel.
  • Highly organised, with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Experience in the telecommunications, digital infrastructure or technology sectors.

Responsibilities

  • Lead the business's commercial and contractual activities, supporting performance while minimizing legal and commercial risk.
  • Review, draft and negotiate domestic and international customer and supplier agreements, framework agreements, NDAs, MSAs, SOWs, contract variations and other legal documents.
  • Provide practical legal and commercial advice on contractual rights, obligations and risk, maintaining review and approval controls, including the four-eyes principle and delegated authority requirements.
  • Support sales, bids, business development, procurement and project delivery teams throughout the contract lifecycle.
  • Work with operational and project teams to monitor obligations, milestones, service levels, renewals and deliverables, addressing non-compliance and protecting Indigo's contractual rights and remedies.
  • Identify and deliver opportunities to improve contractual protection and commercial value, including cost savings, cost recovery, income generation and innovation.
  • Own and manage strategic, business-critical contracts and key supplier relationships, ensuring risks, liabilities, dependencies and benefits are allocated, documented, monitored and escalated.
  • Lead or support negotiations on matters that materially affect contractual rights, obligations or commercial exposure.
  • Manage contractual claims, breaches and disputes through to resolution, engaging external legal counsel where appropriate.
  • Manage contract change-control processes and maintain accurate contractual records, approvals, variations, correspondence and audit trails.
  • Ensure commercial and contractual activities comply with corporate governance requirements, delegated authorities, risk-management frameworks and applicable law.

Benefits

  • Indigo is an Investors in People Gold accredited employer and is committed to investing in the growth and development of its people.
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