Commercial Compliance Officer

Merck•North Wales, PA

1d•$173,200 - $272,600•Hybrid

About The Position

The Commercial Compliance Officer (CCO) joins the Human Health Ethics and Compliance team and supports the Ethics and Compliance Organization’s goal of being a “partner in doing the right thing – all the time.” The role provides compliance support to one or more Human Health business functions and/or therapeutic areas, partnering with client teams to develop policies, provide consultation, promote compliant behavior, raise issues, and support corrective action. For assigned Human Health business functions, the CCO advises on digital capabilities and the acquisition and use of third-party data, digital analytics, and artificial intelligence. The role conducts AI risk assessments and establishes mitigation controls and oversight processes; advises on internal capabilities supporting marketing, sales, and operations; develops policies and guidance for new capabilities, processes, and tools; and coordinates closely with the Global Privacy Office. The CCO may participate in business-function leadership teams and support oversight and monitoring, senior management certifications, and communications tracking. For assigned therapeutic areas, the role provides end-to-end compliance support to marketing and sales personnel in the US market and Global Marketing. Duties may include participating in franchise marketing and sales teams, leading product compliance assessments, supporting launches, planning oversight and monitoring, managing certifications and communications tracking, supporting audits, drafting or revising and simplifying Human Health Ethics and Compliance policies, and supporting business leadership and cross-functional teams. The CCO develops a strong understanding of client organizations’ business needs, strategic objectives, and operational practices, and applies subject matter expertise in relevant guidance, policies, codes, and regulations. The role advises clients on new issues, responds to routine policy questions, and assists with assessing and implementing new activities. It supports line management in developing or refining guidance from strategic intent through execution, including gathering input, drafting, obtaining approvals, planning communications, and integrating guidance into training. The CCO builds relationships with stakeholders across client organizations and the Ethics and Compliance Organization, and reviews materials as part of the Promotional Review Team. The position is based primarily in North Wales, Pennsylvania, with a hybrid work arrangement and 10% travel. The shift is first shift/day. The role is a regular employee position; relocation is not offered and visa sponsorship is not available. The listed salary range for the primary location is $173,200 to $272,600, with eligibility for an annual bonus and long-term incentive, if applicable.

Requirements

Bachelor’s degree required.
10 or more years of business experience in a related field.
Experience supporting digital capabilities, data governance, and third-party data use, including ethical AI considerations.
Proven ability to conduct AI/digital risk assessments and implement mitigation controls and governance oversight.
Ability to develop and implement compliance policies, guidance, and cross-functional partnerships that enable compliant business execution.
High degree of ethics and integrity.
Skills listed include adaptability, commercial excellence, communication management, compliance monitoring, compliance reporting, compliance training, data governance, decision making, digital transformation, ethical standards, interpersonal relationships, medical ethics, motivation management, pharmaceutical compliance, policy development, policy implementation, policy procedures, professional integrity, project risk assessments, regulatory communications, regulatory compliance audits, regulatory compliance consulting, self-motivation, and stakeholder engagement.

Nice To Haves

Advanced degree in digital transformation, data science, business, marketing, law, or public policy.
Five or more years of pharmaceutical industry experience preferred.

Responsibilities

Provide compliance counsel to Human Health business units developing digital capabilities and acquiring or using third-party data, digital analytics, and digital capabilities.
Provide compliance counsel on data governance and the ethical use of artificial intelligence capabilities.
Execute AI risk assessments and establish risk-mitigation controls and oversight processes.
Advise on internal capabilities that support Human Health marketing, sales, and operations to promote compliant execution.
Develop policies and guidance documents for new capabilities, processes, and tools.
Coordinate closely with the Global Privacy Office.
Participate in relevant Human Health business-function leadership teams.
Plan and support oversight and monitoring.
Where applicable, lead senior management certification processes and maintain a communications tracker.
Provide end-to-end compliance support to marketing and sales personnel in the US market and Global Marketing for assigned therapeutic areas.
Participate in franchise marketing and sales teams and lead product compliance assessments.
Support product launches, audits, business leadership teams, and assigned cross-functional teams.
Manage certifications and communications tracking for assigned therapeutic areas.
Draft, revise, and simplify Human Health Ethics and Compliance policies.
Understand client organizations’ business needs, strategic objectives, and operational practices.
Advise and counsel clients on new issues, answer routine policy questions, and help assess and implement new activities.
Support line management in developing or refining guidance, including gathering input, drafting, circulating drafts, obtaining approvals, planning communications, and integrating guidance into training.
Develop strong working relationships with stakeholders in client organizations, business partner areas, and the Ethics and Compliance Organization.
Review materials as part of the Promotional Review Team using brand knowledge.