Commercial Compliance Officer

MSD•North Wales, PA

1d•$173,200 - $272,600•Hybrid

About The Position

The Commercial Compliance Officer (CCO) joins the Human Health Ethics and Compliance team and supports the Ethics and Compliance Organization’s goal of being a “partner in doing the right thing – all the time.” The CCO provides compliance support for one or more functions within the Human Health business and/or therapeutic areas, partnering with client teams to develop policies, provide consultation, promote compliant behaviors, raise issues, and support corrective action. For assigned Human Health business functions, the role provides counsel on digital capabilities, third-party data, digital analytics, and the ethical use of artificial intelligence. It conducts AI risk assessments and establishes mitigation controls and oversight processes; advises on internal capabilities supporting marketing, sales, and operations; develops policies and guidance for new capabilities, processes, and tools; and coordinates closely with the Global Privacy Office. The role may serve on business-function leadership teams, support oversight and monitoring planning, and lead senior management certification processes and communications tracking where applicable. For assigned therapeutic areas, the CCO provides end-to-end compliance support to marketing and sales personnel in US markets and global marketing. Duties may include franchise team membership, product compliance assessments, launch support, oversight and monitoring, management certifications and communications tracking, audit support, policy drafting and revision, and assigned business leadership and cross-functional team support. The CCO builds understanding of client organizations’ business needs, strategic objectives, and operational practices; applies subject matter expertise in guidance, policies, codes, and regulations; and advises clients on new issues and activities. The role supports the development and implementation of relevant, appropriate, and practical guidance, including gathering input, drafting and circulating materials, obtaining approvals, planning communications, and incorporating guidance into training. It develops strong relationships with stakeholders and reviews materials as part of the Promotional Review Team.

Requirements

Bachelor’s degree required.
At least 10 years of business experience in a related field.
Experience supporting digital capabilities, data governance, and third-party data use, including ethical AI considerations.
Proven ability to conduct AI and digital risk assessments and implement mitigation controls and governance oversight.
Ability to develop and implement compliance policies and guidance and build cross-functional partnerships that enable compliant business execution.
High degree of ethics and integrity.
Skills include adaptability, commercial excellence, communication management, compliance monitoring, compliance reporting, compliance training, data governance, decision making, digital transformation, ethical standards, interpersonal relationships, medical ethics, motivation management, pharmaceutical compliance, policy development and implementation, professional integrity, project risk assessments, regulatory communications, regulatory compliance audits and consulting, self-motivation, and stakeholder engagement.

Nice To Haves

Advanced degree in digital transformation, data science, business, marketing, law, or public policy.
Five or more years of pharmaceutical industry experience.

Responsibilities

Provide compliance counsel to Human Health business units developing digital capabilities and using third-party data, digital analytics, and digital capabilities, including advice on data governance and ethical AI.
Conduct AI risk assessments and establish risk-mitigation controls and governance oversight processes.
Advise on internal capabilities supporting Human Health marketing, sales, and operations to ensure compliant execution.
Develop policies and guidance documents for new capabilities, processes, and tools.
Coordinate closely with the Global Privacy Office.
Participate in relevant Human Health business-function leadership teams.
Plan and support oversight and monitoring activities.
Lead senior management certification processes and maintain a communications tracker where applicable.
Provide end-to-end compliance support to marketing and sales personnel in US markets and global marketing for assigned therapeutic areas.
Participate in franchise marketing and sales teams and lead product compliance assessments.
Provide launch support and support audits.
Draft, revise, and simplify Human Health Ethics and Compliance policies.
Support business leadership teams and cross-functional teams as assigned.
Understand client organizations’ business needs, strategic objectives, and operational practices.
Advise and counsel clients on compliance issues, policy questions, and the assessment and implementation of new activities.
Develop or refine guidance by gathering input, authoring and circulating drafts, securing approvals, planning communications, and integrating guidance into training.
Build strong working relationships with client organizations, business partners, and the Ethics and Compliance Organization.
Review materials as part of the Promotional Review Team.