Commercial Cleaner Lead [s]
About The Position
As a CBRE Government & Defense Services Commercial Cleaning Lead, you oversee the work activities of cleaners at the site and supervise staff responsible for maintaining a clean, orderly, and safe environment for employees and clients. You coordinate daily team activities, schedules, task assignments, training, equipment, and supplies; communicate with clients and employees; address complaints and feedback; inspect cleaning work; and submit daily cleanliness reports. You also provide cleaning support in designated private areas as needed, resolve complex problems, and help the team meet its objectives while ensuring that personal and team outcomes support customer objectives. You are expected to lead by example and model behaviors consistent with CBRE-GDS values. The role requires a high school diploma or GED and at least five years of job-related experience. Prior shift manager or supervisory experience is preferred. Physical requirements include stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more. The work may involve occasional exposure to heat, cold, noise, dust, dirt, and chemicals. The minimum pay rate is $18.00–$20.00. The position may also be eligible for competitive benefits, including medical, well-being, financial planning, and short-term incentive benefits.
Requirements
- High school diploma or GED.
- At least 5 years of job-related experience.
- Ability to fulfill physical requirements, including stooping, standing, walking, and climbing stairs.
- Ability to lift or carry heavy loads of 50 pounds or more.
- In-depth understanding of processes, procedures, systems, and concepts within the role's function, and basic knowledge of related job functions.
- Ability to explain complex concepts or sensitive information.
- Knowledge of Microsoft Office products.
- Excellent organizational skills and a master-level inquisitive mindset.
Nice To Haves
- Prior shift manager or supervisory experience.
Responsibilities
- Coordinate and manage the team's daily activities; establish work schedules, assign tasks, and cross-train staff.
- Schedule daily staff meetings and required in-service training sessions.
- Check the condition of cleaning equipment, order supplies as needed, and ensure supplies are kept in a safe, secure area.
- Coordinate and liaise with clients and employees, and handle complaints and feedback.
- Inform the team of requests and confirm completion; inspect cleaners' work and submit daily cleanliness reports.
- Initiate regular training on procedures for using chemical cleaners.
- Ensure standardized cleaning processes meet company standards.
- Provide daily cleaning support to designated private areas of the building as needed.
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Establish new techniques as needed to help the team meet its objectives.
- Support team and related-team objectives, ensuring personal and team outcomes positively affect customer objectives.
- Lead by example and model behaviors consistent with CBRE-GDS values.
Benefits
- Medical benefits
- Well-being benefits
- Financial planning benefits
- Short-term incentives benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
